The Hype about Max Sparrow
A sub-brand of Coco Republic and newly trusted purveyor of handcrafted, quality items designed around the globe; Max Sparrow is anything other than ordinary. With an online store and physical presence in showrooms across NSW, QLD and VIC, customers are finding luxury at their fingertips for affordable prices. 

Are you our next Sales Consultant?
We have searched high and low for the right person to fill this role, is it YOU? Not only a natural born go-better with a hungry passion for sales but you have a design flair too; with a maturity and finesse that is unmatched by anybody else in the market. Are we asking too much? Prove us wrong and apply today!

A day in the life of our showroom
This is a permanent part-time position for THREE days per week. You will work on a fixed roster including one weekend day to:

• Close sales with high profile clients
• Maintain the showroom to an exceptional standard
• Develop a deep knowledge of the Max Sparrow products
• Unleash your design edge by producing stunning Home Decorations
• Manage your client portfolio
• Meet business and individual KPIs each month
• Have fun every.single.day!

To really flourish in this position you will bring your:

• Knack for building strong relationships with customers; with no hesitation up-selling the latest home accessory
• True and genuine passion for interior design/ home interiors, with a qualification or current studies looked upon favourably
• Ability to deliver knowledge and advice of current design trends
• Previous retail experience in a high-end or boutique retailer
• Top notch communication skills so liaise with customers and internal staff 
• Proactive attitude, along with your friendly & genuine approach

Are you the next face at Max Sparrow?
If you are just bursting at the seams with creativity and have the sales drive to match, then we want to hear from you! Don't delay - hit the APPLY button now. Applications will be reviewed immediately.

 

Permanent Part-Time 3 full days/week

Surround yourself with luxury product

Earn attractive commission on retail sales

About Coco Republic
Coco Republic is one of Australia's leading luxury furniture and homewares brands. Synonymous with quality, service and sophistication, the company is supported by a diverse offering of premium product and design services across the nation. Whilst we are proud of our product, we are even prouder of our people, a diverse group of talented and passionate individuals who share a unique love for our brands and customers.

Are you the next face at Coco Republic?
Due to growth and development within our retail team (including a promotion to the Interior Design department!) we are now on the hunt for full time Design Consultants in our Alexandria Showroom. Well suited to a natural born go-getter and communicator with a hungry passion for sales, this position is the perfect mix of relationship building and design.

Working Hours
We currently have both rosters available, Sunday to Thursday or Tuesday to Saturday. Hours are 9am - 5:30pm on weekdays and 10am - 5pm on weekends.

Every day, you can expect to:

• Sell design solutions and retail product to high profile clients
• Deliver exceptional customer service to clients and customers
• Maintain the showroom (incl. "fluffing and puffing")
• Provide offsite Home Decoration services in client's homes
• Develop a deep knowledge of the Coco products
• Close open sales orders and up-sell key product pieces
• Follow up on lead times and communicating this to the customer
• Create and track quotes in our internal quoting system

Keys to your success:

• Previous experience in a sales environment, with exposure to KPIs
• Demonstrated ability to work within a target driven environment
• Proactive attitude and friendly approach with customers
• Eye for design detail with a passion for luxury products
• Top notch communication skills
• Current driver's license and/or access to transport for styling visits

Why will you love working for us?
In return, we offer a stable and attainable growth journey in the field of retail sales and design. Our staff love working in the Alexandria showroom because of the fast pace, (not to mention our premium cafe L'Americano of course!); and the opportunity to visit client's homes for our luxury Home Decoration service. We also offer a generous staff discount and achievable commission on retail sales.

Ready to jump onboard?
If you are just bursting at the seams with creativity and have the sales drive to match, then we want to hear from you! Immediate start is available. APPLY via the link on Seek.

 

Create stunning Home Decoration solutions

Australia's #1 Design Firm

Generous staff discounts + earn commission on sales

Is your current role getting you down?
Do you have an extensive background in customer service?
Are your client relationship skills the best in market?
Is your ultimate dream to work for a luxury brand that offers challenge and growth?

Coco Republic is one of Australia's leading luxury furniture and homewares brands. Synonymous with quality, service and sophistication, the company is supported by a diverse offering of premium product and design services across the nation. Whilst we are proud of our product, we are even prouder of our people! A diverse and passionate bunch who come to work every day with an energy that flows throughout the company.

Our Product Support Team ensures that a high percentage of lodged cases are responded to in 48 hours and a result is reached for each case within 120 days. The only thing missing? Another dedicated and experienced Case Manager to ensure our customers receive a premium service. Is it YOU? 

"What can I expect on a day-to-day basis?"

• Managing customer product support (after delivery) cases end-to-end
• Handling up to 200 customer cases at any given time, all at different stages
• Providing a premium experience to customers and external clients
• Arranging the necessary repairs/inspections or swap over requirements
• Liaising with despatch and logistic companies to arrange all transport 
• Updating customers on the progress of the case
• Dispute resolution – liaising with customer and consumer affairs for escalated cases  
• Maintaining a smile EVERY SINGLE DAY.

"This all seems too easy, what experience do I need?"

• Previous experience with end-to-end case support is essential 
• Demonstrated ability to communicate well and diffuse a customer complaint
• Exceptional problem-solving skills, with the ability to be proactive 
• Ability to juggle a lot of balls in the air at once
• Prior Netsuite or SAP knowledge is ideal
• Background in furniture, electronics OR FMCG with international suppliers 
• Fun-loving and friendly nature
• Availability to commence working with us ASAP

"What's in it for me?"
Work for a tight-knit team who find deep satisfaction in working together to achieve results for our customers. You will have the opportunity to grow and develop in your client/customer service career, learning directly from the Team Leader and Product/Quality Manager with so much room for progression. Not to mention annual leave on your birthday, and a BRAND NEW modern office with colleagues who never stop talking about food (and cake, we love cake).
  
"Sign me up!"
If you are craving a change up in your customer service/case handling career and have a strong passion for satisfying customers and achieving results, then we want to hear from you ASAP. This role is available to commence immediately! Please register your interest through the APPLY link with a cover letter telling us about your best customer case solution to date.

 

Deliver an exceptional after-sales experience to clients

Modern and fresh new office on O'Riordan St, Alexandria

Awesome company perks, generous discounts & birthday leave

Coco Republic
Coco Republic is one of Australia's leading luxury furniture and homewares brands. Synonymous with quality, service and sophistication, the company is supported by a diverse offering of premium product and design services across the nation. Whilst we are proud of our product, we are even prouder of our people! A diverse and passionate bunch who come to work every day with an energy that flows throughout the company.

Are you our next Styling Team Leader?
Due to a recent internal promotion, a new and exciting opportunity has arisen in Brisbane for an experienced and highly energetic Team Leader to be an integral part of Coco Republic's Short-Term Property Styling team. Based out of our Archerfield Warehouse the focus of this role is the overall management of the Styling side of the business encompassing both sales and operations. Well suited to a strong Project Manager with an exposure to property or design, this role will see you leading the day-to-day operations of styling residential jobs across South East QLD.

What can you expect to do on a day-to-day basis?

• Leading the QLD Property Styling Team (short-term division) from the front by overseeing the Administration, Styling Operations and Sales Team activities
• Undertaking Interior Decoration/Design projects including furniture selection and quoting duties (training will be provided)
• Booking jobs and managing the installation calendar in line with available stock levels
• Managing all procurement for rental stock end-to-end in line with available open to buy budget
• Manage delivery and installation of property styling jobs
• Liaising with warehouse and transport teams to ensure smooth and efficient installations
• Revenue Reporting (Budget vs Actual) and inventory control
• Following up on sales enquiries and delivering the quotation directly to the client
• Liaising with clients, agents and vendors to facilitate successful quoting of specified projects
• Ensuring all projects carried out are installed, serviced and removed as promised
• Responsible for active business development of new agents/clients as well as developers and builders
• Maintaining a solid relationship with the Warehouse team, ensuring communication is clear and stock received, maintained and stored correctly.

What prior knowledge and experience will you need?

• Senior/extensive experience as a Property Stylist, Project Manager or similar, with recent exposure to team leadership
• A “little black book” of contacts is ideal, with ability to leverage on relationships
• Impeccable organisational and operational skills
• Strong skills in operations and processing (including client presentations and budget control in excel)
• Natural talent for Interior Decoration/Styling with an eye for detail and trend
• Demonstrated ability to work autonomously (as well as in a team)
• Experience in buying and procurement using a Purchase Order system
• Developed skills in client management, business development and sales
• Prior knowledge of Photoshop, CAD and/or Vectorworks is advantageous
• Strong Project management skills from another industry are transferrable if combined with a knowledge of property, design and/or interiors.

What’s in it for you?
Work for a friendly and passionate team who find deep satisfaction in producing stunning design results for each and every client. You will work closely with the State and National Styling Manager on a day-to-day basis, enabling you to experience a wide spread across the in-house styling function. Not only is Coco Republic Australia’s leading design firm; but a family owned business that can offer solid career progression (with lots of laughs along the way!).
  
Are you ready for a new challenge?
The Property Styling business is a fast paced one, and while your days will be busy; your vibrant and energetic team will make it all worthwhile. Striving to work together and keep clients smiling; it's a culture that's unbeatable anywhere else. If you're craving the next big step in your styling/project management career and possess a deep passion for breathtaking interiors; don't wait! Hit the APPLY button now.

Applications will be reviewed immediately.

 

Your next big move in styling with the design market leader

Unleash your project and people management skills

Generous staff discount and monthly incentive structure

Introducing Max Sparrow
A sub-brand of Coco Republic and newly trusted purveyor of handcrafted, quality items designed around the globe; Max Sparrow is anything other than ordinary. With a successful reach across Australia the only thing missing is a new Showroom Manager to oversee creative sales in our Brickworks store. Is it YOU?

Are you the next Manager in our Max Sparrow network?
With a great store location for upper-market and design hungry foot traffic, the Southport showroom is within a creative hub and the new hot spot on people's lips for Home Decoration and furniture sales in Queensland's Gold Coast. Well suited to a natural born leader with a passion for design, this position is a great opportunity for someone looking to make their true mark within a business.
 
What to expect:

• Establishing and maintaining adequate rostering and staffing levels
• Driving business into the Max Sparrow store, achieving KPIs
• Creating a positive and inviting luxury retail space for customers
• Ensuring smooth running of the store and performance
• Motivating and training sales staff to ensure they meet sales targets  

A bit about you:

• Demonstrated experience as a Showroom Manager / Store Manager in a furniture or luxury fashion environment 
• Exposure to a sales CRM system (such as Netsuite, Salesforce)
• Experience managing and allocating monthly rosters for a sales team
• Strong ability to build rapport with high-end customers, and a knack for teaching others how to close the sale on the spot
• True passion for Interior Design and/or luxury retail brands   

Your style will have a direct ripple effect towards the wider team and as such it will be a given that you possess a strong ability to build rapport instantly, with a knack of closing a sale on the spot.
  
Join the team!
Are you just craving an opening like this, where you will have the opportunity to build, grow and motivate your very own team in a thriving store? Then we want to hear from you. Don’t delay, hit the APPLY button today. Applications will be reviewed immediately.

 

Lead a creative and successful design team

New and upcoming furniture retail brand

Great management incentive + generous staff discount

Introducing Max Sparrow
A sub-brand of Coco Republic and newly trusted purveyor of handcrafted, quality items designed around the globe; Max Sparrow is anything other than ordinary. With a successful reach within NSW in our Moore Park and Auburn stores, what is more exciting than the news of a brand-new Castle Hill location opening this September 2018? The only thing missing is a new Showroom Manager to assist with recruiting and building a strong sales team. Is it YOU?

Are you the next Manager in our Max Sparrow network?
Our brand-new location is hot on everyone’s lips right now. With plans already in place, we are seeking to bring on an experienced Sales Manager as early as August, in order to train and prepare for the new store opening. Well suited to a natural born leader with a passion for design, this position is a great opportunity for someone looking to make their true mark within a business.
 
What to expect:

• Establishing and maintaining adequate rostering and staffing levels, including assisting the Talent Acquisition specialist with sourcing and recruiting in the start
• Training in the Moore Park store for the full month of August, to get a strong feel of the product library and systems
• Driving business into the Max Sparrow store, achieving individual and store KPIs
• Creating a positive and inviting luxury retail space for customers
• Assisting with maintenance and stock updates for the Max Sparrow ecommerce site
• Working closely with the Product Manager and Retail Operations Manager to ensure smooth running of the store opening and performance
• Motivating and training sales staff to ensure they meet sales targets  

A bit about you:

• Demonstrated experience as a Showroom Manager / Store Manager in a furniture environment (with extensive cluster/area experience if from a fashion retailer)
• Exposure to a sales CRM system (such as Netsuite, Salesforce)
• Experience managing and allocating monthly rosters for a large team
• Strong ability to build rapport with high-end customers, and a knack for teaching others how to close the sale on the spot
• True passion for Interior Design and/or luxury retail brands   

As the Max Sparrow products are only available to customers online, the key to success in this position will be your ability to get excited about products that the customer sometimes can't see in-store. Your style will have a direct ripple effect towards the wider team and as such it will be a given that you possess a strong ability to build rapport instantly, with a knack of closing a sale on the spot.
  
Join the team!
Are you just craving an opening like this, where you will have the opportunity to build, grow and motivate your very own team in a brand-new store? Then we want to hear from you. Don’t delay, hit the APPLY button today. Applications will be reviewed immediately.

 

Build & lead a brand-new Max Sparrow store

Fantastic NEW location in Castle Hill, August 2018 start

Great management incentive + generous staff discount

Coco Republic
Coco Republic is one of Australia's leading luxury furniture and homewares brands. Synonymous with quality, service and sophistication, the company is supported by a diverse offering of premium product and design services across the nation. Whilst we are proud of our product, we are even prouder of our people! A diverse and passionate bunch who truly care about our customers.

Are you the next leader in Richmond?
Due to some internal movement within Melbourne's biggest Coco Republic store, we are now on the hunt for a new Assistant Manager to head up the sales in the thriving Richmond team. Well suited to a natural born mentor and leader with a hungry passion for retail sales, this position oversees the vibrant and successful consultants to ensure they are hitting store budgets and targets as set by the business. You will also provide training and coaching as the team grows and keep the motivation going; all the while having fun every.single.day.
 
On a day-to-day basis you can expect to:

• Develop a strong knowledge of the huge Coco Republic product range 
• Work with the Showroom Manager to oversee staff and conduct tasks such as rostering, closing and performance managing
• Provide support and training to a Design/Sales team of 9 in Richmond
• Ensure the showroom presentation is to an impeccable standard at all times (including conducting some "fluffing and puffing")
• Champion all daily showroom administrative tasks, making sure data is checked for accuracy and compliance
• Handle escalated customer complaints and follow up with a positive result

Other important requirements for this sales leadership role:

• Demonstrated experience as a Manager/2IC in a furniture environment (with cluster/area experience if from a fashion retailer)
• High level of organisation with excellent communication skills
• Exposure to a sales CRM system (such as Netsuite, Salesforce etc)
• Experience managing and allocating monthly rosters for a large team
• Strong ability to build rapport with high-end customers, and a knack for teaching others how to close the sale on the spot
• True passion for high-end/designer brands 

Are you ready for a new challenge?
So if you are craving for some recognition in your sales career and have the drive to lift sales in a high-performing team, we want to hear from you! Please register your interest through the APPLY link or check out our website for more information on our brand. Applications close Friday 22nd June.
 
We look forward to working with you very soon.

 

Lead a creative and successful sales team

Great location! In the heart of Richmond's "design hub"

Earn personal commission $$$ on sales PLUS store incentive

Introducing Max Sparrow
A sub-brand of Coco Republic and newly trusted purveyor of handcrafted, quality items designed around the globe; Max Sparrow is anything other than ordinary. With a successful reach within NSW, the only thing missing is a new Showroom Manager to oversee creative sales in Moore Park. Is it YOU?

Are you the next Manager in our Max Sparrow network?
With a great store location for upper-market and design hungry foot traffic, the Moore Park store is a creative hub and the new hot spot on people's lips for Home Decoration and furniture sales in Sydney. Well suited to a natural born leader with a passion for design, this position is a great opportunity for someone looking to make their true mark within a business.
 
What to expect:

• Establishing and maintaining adequate rostering and staffing levels, 
• Driving business into the Max Sparrow store, achieving monthly KPIs
• Creating a positive and inviting luxury retail space for customers
• Assisting with maintenance and stock updates for the Max Sparrow ecommerce site
• Working closely with the Product Manager and Retail Operations Manager to ensure smooth running of the store and performance
• Motivating and training sales staff to ensure they meet sales targets  

A bit about you:

• Demonstrated experience as a Showroom Manager / Store Manager in a furniture or luxury fashion environment 
• Exposure to a sales CRM system (such as Netsuite, Salesforce)
• Experience managing and allocating monthly rosters for a sales team
• Strong ability to build rapport with high-end customers, and a knack for teaching others how to close the sale on the spot
• True passion for Interior Design and/or luxury retail brands   

As the Max Sparrow products are only available to customers online, the key to success in this position will be your ability to get excited about products that the customer sometimes can't see in-store. Your style will have a direct ripple effect towards the wider team and as such it will be a given that you possess a strong ability to build rapport instantly, with a knack of closing a sale on the spot.
  
Join the team!
Are you just craving an opening like this, where you will have the opportunity to build, grow and motivate your very own team in a thriving store? Then we want to hear from you. Don’t delay, hit the APPLY button today. Applications will be reviewed immediately.

 

Lead a creative and successful design team

New and upcoming furniture retail brand

Great management incentive + generous staff discount