What are we about?

Coco Republic is one of Australia's leading luxury furniture and homewares brands. Synonymous with quality, service and sophistication, the company is supported by a diverse product and service offering in NSW, VIC and QLD. Whilst we are proud of our product, we are even prouder of our people, a diverse group of talented and passionate individuals who share a unique love for our brands and customers.

It's exciting times in Brisbane as an excellent opportunity has arisen to be a part of the creative team as Senior Interior Designer. This position will see you utilising your design expertise to deliver on high-end residential and commercial projects. 

But wait, there's a whole lot more! Your day-to-day will also involve:

• Bringing Interior Design projects to life
• Meeting tight deadlines, ensuring the client receives a finished, polished result
• Assessing client briefs, taking care for timing and budget requirements
• Providng comprehensive project outlines and drafting letters
• Leading designs on any given project
• Driving and developing innovative and creative design concepts 
• Producing original and innovative ideas for new projects while working independently within the specified project scale
• Manitaining Coco Republic's market position as a design leader
• Communicating with project clients, suppliers, contractors and repairers
• Partnering with other designers on large projects
• Operating as part of a close-knit team
• Mentoring the junior design team and inspiring a great work ethic

Your sales ability with a strong business strategy awareness will see you truly flourish in this position. Also important will be your excellent communicatin skills with a knack of presenting seamlessly to clients. Mood boards are your "thing", and you are the ultimate master of inventory. 

As this is a Senior position that calls for a high level of design strategy, you will have 5-8 years' exposure to a reputable Interior Design business (perhaps even your own!); and a strong proficiency in CAD drawing and graphic programs such as Photoshop, In Design and Vector Works.

To get us really excited, you will bring a high level of design expertise in hospitality, hotel and/or major residential fitouts - however this is not essential. Most imperative will be your strong design background and exceptional skills in organisation and client delivery.

Are you the new Senior Design face at Coco?

If you are craving recognition in your Senior Design career; and are hungry to work for a luxury house-hold name - we want to hear from you! Don't delay, hit the APPLY button now. We look forward to workong with you. CR

 

Step up in your design career

Leading luxury retail brand

Great exposure to residential & commercial projects

Coco Republic is one of Australia's leading luxury furniture and homewares brands. Synonymous with quality, service and sophistication, the company is supported by a diverse offering of premium product and design services across NSW, VIC and QLD. Whilst we are proud of our product, we are even prouder of our people - a diverse group of talented and passionate individuals who share a unique love for our brands and customers.

Continuing on that love for customers, means we have to ensure that we are there to support them when things go wrong. Our Product Support Team ensures that a high percentage of cases is responded to in 48 hours and a result is reached within 120 days. The only thing missing? A Team Leader to drive the results. Is it YOU?
 
Working in a friendly and close-knit Product Support team based at our Auburn site, this positon of Product Support Leader will see you ensuring that the team provides a premium experience to our customers for each and every case. Alongside the Quality and Support Manager, you will be required to liaise with stakeholders both internal and external to deliver a high level of service, with an effective solution; in a record breaking timeframe. Needless to say, this role is not for the faint hearted.

Suited to a natural born leader with a strong skillset in customer service and complaint handling, this position will involve:

• Assessing all Product Support Files for both local and Imported Suppliers 
• Assessing compliance with warranty terms and register supplier claims with the Product Quality & Support Manager 
• Arranging necessary repairs/inspections or swap over requirements
• Completing case management of the logged Product Support files 
• Keeping fully documented electronic files for every Product Support files (including email correspondence, inspection reports, images and notes
• Creating replacement documents, supplier & transport claims, agreed resolutions, file escalations, resolutions and file closure details
• Liaising with contractors and in-house repairers regarding files
• Liaising with suppliers regarding repairs/replacements for Product Support files
• Communicating with despatch and logistic companies as required to arrange all transport requirements
• Ensuring that all replacement or redelivered goods go out to the clients how they should and all returned items are actioned accordingly to meet the needs of supplier claims processes.
• Liaising with Product Quality & Support Manager regarding potential ongoing client or case issues that are escalated or potential escalations
• Correspond with clients to keep them updated on the progress of the files or the conditions of warranty
• Work with the Product Quality & Support Manager to provide monthly reporting for company Board of Directors and General Manager regarding the status of Product Support nationally
• Managing a customer support team of 3, ensuring they are delivering on team KPIs and case support

Whilst you don't have to have a strong knowledge of furniture to work in this position, what will be important is your ability to problem solve and handle difficult customers as required. As the Product Support team is incredibly fast-paced, it will be essential that you bring with you, your strong skills in multi-tasking and attention to detail; as well as your ability to thrive in an ever-changing environment.

If you are craving a leg-up in your Team Leader or Management career and have a strong passion for retail and/or luxury design, then don't delay. Apply through the link below.

We look forward to working with you soon! CR

 

Fast-track your management career

Close to public transport and shops

Friendly and supportive team

Coco Republic is one of Australia's leading luxury furniture and homewares brands. Synonymous with quality, service and sophistication, the company is supported by a diverse offering of premium product and design services across NSW, VIC and QLD. Whilst we are proud of our product, we are even prouder of our people, a diverse group of talented and passionate individuals who share a unique love for our brands and customers.

It is an exciting time in our Alexandria office as a fresh opportunity has arisen to become a part of the tight-knit team as Digital Marketing Executive. This position will be responsible for the development and management of national campaigns for our brands Coco Republic and Max Sparrow. Working closely with the Marketing Manager, you will be the master of all things digital and content; with a true insight into the company's relationship with its online stakeholders.
 
Not for the faint hearted, this position will call for you to wear your creative hat every day. You'll develop very close working relationships with Marketing, Digital, Graphic Design and Buying in order to brainstorm and deliver content that is engaging and captures the hearts and eyes of our clientele. As the hub of marketing campaigns your day will also include: 

• Email Production & CRM - Lead the creation of the weekly email schedule for Coco Republic and Max Sparrow with graphic design support. Focus on different target segments to drive engagement and commercial results. Play a vital role in optimising the customer touchpoints, supporting a comprehensive CRM strategy.
• Social Media Management - Drive Coco Republic and Max Sparrow brand engagement across all organic and paid social media channels for Coco Republic and Max Sparrow. Apply your savvy social skills and our beautiful imagery to enhance the way we communicate with our online audiences. 
• Content Generation - Contribute articles to our interiors blog, plus support the team with website merchandising and maintenance, working daily with exceptional product.
• Online Advertising - Drive digital marketing campaigns to support the retail calendar and service divisions, traffic targets and e-commerce acquisition.
• Reporting - Assist with reporting components across marketing and e-commerce, analysing results to provide and implement optimisation recommendations.

As you will have direct contact with stakeholders both across the business and externally, it is imperative that you have exceptional skills in communication. Ideally you will also bring a strong exposure to creating EDMs, managing a social account and/or contributing to a company blog. To get us really excited you will be skilled in a CRM based program (Bronto is an advantage, however not essential).
 
Your proactive approach and solid work ethic will see you truly flourish in this dynamic and high performing marketing team. With opportunity for growth and recognition of achievements, the keys to your success will be your perfect balance of creativity and strategic thinking.

If you crave an incredibly rewarding marketing role and have a strong passion for retail and/or luxury design, then don't delay. Apply through the link below. We look forward to receiving your application! CR

 

Land that leg-up in marketing you've always dreamed of

Leading luxury design company

Competitive salary, with opportunity for career growth

What are we about?

Coco Republic is one of Australia's leading luxury furniture and homewares brands. Synonymous with quality, service and sophistication, the company is supported by a diverse product and service offering in NSW, VIC and QLD. Whilst we are proud of our product, we are even prouder of our people, a diverse group of talented and passionate individuals who share a unique love for our brands and customers.

It's exciting times in Victoria as an excellent opportunity has arisen to be a part of the thriving team as Trade Manager for both Max Sparrow and Coco Republic. This position will be responsible for the development and management of sales through the Richmond showrooms with trade clients such as architects, designers, decorators, landscapers and other retailers. Your relationship building and excellent communication skills will be critical to achieve success in this role.

But wait, there's a whole lot more! Your day-to-day will involve:

• Working with the retail sales teams, business development managers and marketing teams to ensure increased trade sales
• Conducting external client meetings and new client orientation to Coco Republic's brand, services and offerings
• Conducting retail trade sales meetings with trade design consultants to hand over new leads, new clients and track all existing sales in progress
• Managing the data base (including data entry and approval of new clients)
• Networking at events to promote the business services and offerings
• Liaising with the Marketing and Product Team to ensure sales are increased appropriately including distribution, event planning, marketing strategy and reporting
• Providing exceptional customer services in keeping with Coco Republic's brand and reputation
• Compliance with OH&S management system and maintain safe working environment
• Complying with the company's sales standards and commission policy

Are you the new face of Coco Republic VIC?

Your keys to sucess as Trade Manager for Victoria wide, will be your previous exposure to lead generation, and of course your trade/retail experience - ideally within the furniture industry (however certainly not essential). More important is your ability to manage a small team combined with your strong experience in inventory maintenance and systems.

As a master of communication with exceptional interpersonal skills, you will be able to identify business opportunities and be confident to provide effective service solutions to clients and customers alike. To get us really excited you will have prior exposure to luxury products, with time management that is out of this world. This position will suit a results oriented individual who is organised, driven and who has the capacity to plan and prioritise a high volume of projects.

Got that fire in your belly?

If you are craving for some recognition in your sales career and have the drive to lead the Showroom team to excellence, we want to hear from you! Please register your interest through the APPLY link on Seek. For a confidential discussion feel welcome to contact Emma Welch: 0475 961 870.
 
We look forward to working with you very soon, CR.

 

Oversee a high achieving team

Perfect opportunity to excel in your sales career

Work right in the heart of Melbourne's "Design Hub"

Coco Republic is one of Australia's leading premium furniture and home wares brands. Synonymous with quality, service and sophistication, the company is supported by a diverse product and service offering. The privately owned Australian company operates various divisions including retail, interior design, property styling, and design school across Sydney, Brisbane and Melbourne. Coco Republic's greatest strength is its people - a diverse group of talented and passionate individuals who share a unique love for the brand.

Working in a friendly and supportive small Sales Operations team based at head office in Alexandria, this junior position of Sales Administrator will see you mastering the processing of orders placed through the Retail showrooms, Home Decoration Service and also our company website.

You will work closely with the Sales Operations Team Leader to support our customers and clients, with the occasional assistance to other departments within Coco Republic when required. The role offers variety in a supportive friendly team, full ownership and career progression. 

This position involves a lot of detective work. It will be your responsibility to ensure that all the details on the Sales Order are correct (including all customer contact information, item codes, descriptions, pricing etc). Your main source will be the showrooms so it will be imperative that you have excellent communication skills in order to speak with the Design Consultants to obtain any missing information, and answer queries about the orders.

As the hub of customer orders your day will also include:

• Liaising with the dispatch team regarding access requests
• Coordinating with the Procurement team to ensure enough stock is on order
• Raising purchase orders in the NetSuite system
• Sending stock to local suppliers 
• Obtaining an estimated time of arrival of stock
• Assisting concierge team with maintaining sales orders 
• Managing and creating required paperwork for deliveries and returns
• Having fun every day, with a close-knit and collaborative team.

Whilst you don't have to have a lot of experience to succeed in this position, what will be important is your ability to work well in a team with ideally 12 months' exposure to an office environment. As the retail team is always pumping, it will be essential that you bring with you your strong skills in multi-tasking and attention to detail. Above all, your smile and approachable aura will see you succeed in this position.

If you are craving a kick-start in your administration career and have a strong passion for retail and luxury design, then don't delay. Apply through the link below.

We look forward to working with you soon! CR

 

Kick start your administration career

Leading Retail Design co. (with great staff perks!)

Friendly and supportive team

The hype about Max Sparrow
A sub-brand of Coco Republic and newly trusted purveyor of handcrafted, quality items designed around the globe; Max Sparrow is anything other than ordinary. With an online store and physical presence in showrooms across NSW, QLD and VIC, customers are finding luxury at their fingertips for affordable prices. The only thing missing - a new Showroom Manager to head up the growth in the Richmond team. Is it you?
 
As lead of a successful Design and Sales team, no two days are the same. Well suited to a natural born mentor and leader with a hungry passion for sales, this position oversees the vibrant and successful consultants to ensure they are hitting store budgets and targets as set by the business. You will also provide training and coaching as the team grows and keep the motivation going on the hard days.
 
The pace is fast, but the results strong. This team is incredibly passionate not only about achieving great results, but about working together collaboratively to make sure every staff member is able to finish their day at a reasonable hour, and customers receive their orders on time. A real passion for high end designer brands will be an absolute necessity in this position, as will an ability to identify business opportunities all the while having fun every.single.day.
 
What else will your day-to-day look like?

• Developing a strong knowledge of the Max Sparrow product range and lead time
• Supporting customers with online sales queries
• Upholding to an exceptional level of customer service 
• Providing support and training to a Design/Sales team of three in VIC
• Ensuring the showroom presentation is to an impeccable standard at all times (even on the days that you aren't there!
• Assisting with the maintenance of the Max Sparrow website
• Ensuring that all daily showroom administrative tasks are completed and that data is checked for accuracy and compliance
• Handling escalated customer complaints and following up with a positive result

As the Max Sparrow products are only available to customers online, the key to success in this position will be your ability to get excited about products that the customer sometimes can't see in-store. Your style will have a direct ripple affect towards the wider team and as such it will be a given that you possess a strong ability to build rapport instantly, with a knack of closing a sale on the spot.

Given the strong requirement for leadership in this team, you will bring with you a minimum of 2 years' experience from a retail environment. To get us really excited, this will be in the field of furniture, fabric or design (however not essential). A high level of organisation is imperative as are your excellent communication skills and exposure to sales CRM systems (such as Netsuite, Salesforce etc).
 
Got that fire in your belly?
If you are craving for some recognition in your sales career and have the drive to smash budgets out of the park, we want to hear from you! Please register your interest through the APPLY link on Seek. For a confidential discussion feel welcome to contact Emma Welch, 0475 961 870.
 
We look forward to working with you very soon, MS.

 

Small, collaborative team who love results

Perfect opportunity to excel in your sales career

Great location! Close to public transport and shops

The Company
Coco Republic is one of Australia's leading premium furniture and home wares brand. Synonymous with quality, service and sophistication, the company is supported by a diverse product and service offering. The privately owned Australian company operates several divisions including retail, interior design, property styling, and design school. This diverse service offering gives the company a unique market positioning. The retail showrooms are situated in the key areas of Sydney, Brisbane and Melbourne. Coco Republic's greatest strength is its people - a diverse group of talented and passionate individuals who share a unique love for the brand.

We have grown 25% year on year offering you an exciting opportunity to join our growth journey. We would be delighted to hear from professionals who wish to align their career with a market leader in design services.

The Coco Republic brand is highly regarded by industry and our established and proactive marketing and design division will partner with you to support our ability to drive results across design services within the showroom environment.

We offer a competitive salary package, excellent bonus and incentives, 50% discount on stunning high end furniture and home wares and the support of a highly collaborative management and design team.

The Role
We are excited to confirm the need for an additional Design Consultant to deliver a superior service to our valued clients and customers.

We are looking for a passionate full time Design Consultant who wants a career in the luxury design & high end furniture industry.

You will be required to work 5 days per week including 1 day each weekend. Standard working days will be Sunday to Thursday.

This role will be responsible for maintaining outstanding customer service whilst generating sales within the showroom. 

Responsibilities will also include:
• Drive sales and administrative tasks to support the completion of customer transactions and design related projects  
• Providing additional services such as: Home Styling Visits
• Working towards personal and team sales targets
• Provide exceptional customer services
• Impressing clients with your outstanding product knowledge
• Managing clients expectations throughout the sales cycle

Candidate Profile
• Possess strong sales skills with high standards of customers' service
• Background in Furniture / Fabric and Interior Design/ Luxury Goods is desirable but not essential
• Master of excellent communication and interpersonal skills
• Highly motivated and result oriented
• Strong time management and organisational skills
• Ability to work well within a small team
• Prior high-end products/brand selling experience is highly desirable
• Must be able to identify business opportunities through understanding customer requirement and providing appropriate service solutions

If you thrive in a fast paced sales environment and are looking for a long term career with a successful design and styling company, then this could be for you!

This position is greatly sought after and won't be around for long so if you think you have what it takes to be a successful design consultant, we would love to hear from you!

 

Represent A Brand You Can Be Proud Of!

Great Company Culture - Enjoy Your Working Life

Leading Design Brand - Beautiful Showroom

Company 

Coco Republic is one of Australia's leading premium furniture and home wares brands. Synonymous with quality, service and sophistication, the company is supported by a diverse product and service offering. The privately owned Australian company operates various divisions including retail, interior design, property styling, and design school. This diverse service offering gives the company a unique market positioning. The retail showrooms are situated in the key areas of Sydney, Brisbane and Melbourne. Coco Republic's greatest strength is its people - a diverse group of talented and passionate individuals who share a unique love for the brand.

We have on offer a Base Salary of $70,000 gross per annum + 9.5% Super. In addition you will be eligible to our Company Bonus scheme & 50% discount on stunning high end furniture and home wares.

While primarily based at Auburn, you will also spend time at our Alexandria site.

Main Responsibilities:

• Ensure Purchase Orders are raised and confirmed in accordance with demand forecasts
• Track and report ETA's for incoming product
• Ensure incoming shipments are accurately receipted
• Actively manage suppliers to ensure compliance with agreed KPI's
• Ensure master data completeness and accuracy
• Actively review stock levels, open purchase orders to identify potential issues
• Work with freight forwarding partners to optimise delivery timelines
• Challenge current ways of working to continuously improve performance and cost efficiencies  

About You:

• Strong Supply Planning or Import/Export experience within a consumer goods/retail/wholesale environment
• Experience working with ERP systems (NetSuite experience is a plus)
• Intermediate to advanced skills in MS Excel and MS Office
• High attention to details with strong interpersonal and organisational skills
• Can work in a high transaction fast paced environment
• Excellent communication skills
• Proven ability to build relationships with suppliers, merchandising and supply chain teams

If you think you have what it takes and would like to join the brand please apply now!

 

Reputable High End Furniture & Design Brand

Long Term Career Progression - Feel Valued!

Company Discounts and Bonus Scheme

About Max Sparrow
A trusted purveyor of handcrafted, quality items designed around the globe, Max Sparrow has an eye for beautiful interiors and design. Launching his online retail store in March 2013, Max brings home the best finds from his travels, sourcing unique furniture and home ware pieces especially selected for the Australian home. With delivery direct from the manufacturer, Max considers every detail for luxury living at affordable prices. Max Sparrow is anything other than ordinary.

The Opportunity 
We are currently recruiting for an experienced Design Consultant to join the Richmond team.

Main Responsibilities:
• Assist with any sales related administrative tasks including (but not limited to)
• Sales order management
• Updating the Max Sparrow website
• Inventory management
• Showroom maintenance
• Providing additional services such as: Showroom Styling consultations
• Driving sales through in-house design consultations with clients

About You
Max Sparrow is going through a busy period of growth and we are looking for someone who really enjoys being part of a dynamic and energetic team.
The successful candidate will have demonstrable experience in the following:

• Minimum 2 years work experience in a similar retail sales role
• Experience in the furniture industry is preferable however, designer brands & home wares are highly regarded
• Possess strong sales skills with high standards of customers' service
• Intermediate to advanced competency in Microsoft programs, such as Excel, Word and Outlook
• Excellent organisational skills and ability to work in a fast paced environment
• Personal vehicle and valid drivers license
• Excellent written and verbal communication skills
• Have an enthusiastic and proactive attitude
• Ability to work autonomously and within a fast-paced team
• Ability to work well in a small team

If you have what it takes and would love to work for the brand apply now!

 

Friendly Supportive Team

Work With Stunning Products

Career Progression In Design Services