
System Applications Manager
Coco Republic is a leading design and lifestyle brand. Proud to be family owned and operated for 40 years, not only do we believe that a home is a sanctuary and an essential part of well-being; we make it our mission to create breathtaking interiors for each and every client.
Could you be the next System Application Manager?
Due to huge growth within our business, we are looking for a new System Applications Manager to join our team. If you are 5+ years working with NetSuite and have previous experience in a management role, then this role could be perfect for you.
What to expect on a day-to-day basis
- Provide a single point of contact for customers with regards to application support, business processes and system improvements
- Investigate and resolve process and system queries, liaising and working with relevant IT team members, head of departments and IT colleagues and escalating to third parties as required
- Drive and support system implementations, upgrades and modifications
- Develop and recommend future improvements to systems and processes
- Drive efficiency within the wider business through system automations
- Fully understand COCO REPUBLIC business and process, articulate business requirements for systems by liaising with peers, head of departments and business units
- Support systems and process growth and improvement; suggest, document and propose improvements to support the business moving forward
- Review and analyze core reporting requirements, ensuring successful delivery of reports from Application team
- Develop tools and templates for ongoing business support
- Provide recommendations on NetSuite system and business process improvement
- Be the expert on the businesses use of the NetSuite system and it’s interfacing with external systems (Celigo, PowerBI,
- Magento, HubSpot)
- Proficient in NetSuite ERP administration and system implementation/additions/modifications with 5+ years’ experience
- Proficient in MS Office, including Power Point, Visio, Project
- Detailed knowledge of retail processes and data flow
- Experience in Celigo, PowerBI, HubSpot, Magento would be advantageous
Why choose us? Coco Republic values Community, Opportunity, Challenge and Ownership. Working with us means constantly growing and developing your career in a dynamic and supportive environment. Not only do we offer flexible working arrangements, annual leave on your birthday (and an incredibly generous discount!); we provide an outlet for your creative and technical skill-set, with the opportunity for you to work alongside passionate and talented people.
Brand new position due to growth within the business
5+ years' NetSuite experience
Generous discounts & perks
Duty Manager
Coco Republic is Australia’s leading design and lifestyle brand. Proud to be family owned and operated for 40 years, not only do we believe that a home is a sanctuary and an essential part of well-being; we make it our mission to create breathtaking interiors for each and every client.
Could you be the next Duty Manager?
For our clients to receive the best ever service, it is absolutely crucial that we have the right people in the Showroom ensuring that it runs smoothly. An opportunity has arisen to join the team as Coco Republic's newest Duty Manager on a 4 day per week roster. Well suited to someone with a sales and management background preferably in retail with proven history of achieving sales targets.
What to expect on a day-to-day basis
Sales Management
- Motivate the team to successfully achieve sales budgets and targets
- Achieve own sales budgets as a role model for the team
Customer Experience - Ensure all clients and guests visiting the showroom enjoy the same premium brand experience
- Ensure the post-sale experience continues to exceed client expectations
- Provide feedback and ideas for improvement to senior management
Showroom Presentation/Maintenance - Ensure the showroom presentation is to an impeccable standard at all times
Administration - Assist with administrative tasks to check for accuracy and compliance.
- Perform any additional administrative tasks as allocated by the Sales/Showroom or Operations Manager
Why choose us? Coco Republic values Community, Opportunity, Challenge and Ownership. Working with us means constantly growing and developing your career in a dynamic and supportive environment. Not only do we offer flexible working arrangements, annual leave on your birthday (and an incredibly generous discount!); we provide an outlet for your creative and technical skill-set, with the opportunity for you to work alongside passionate and talented people.
Based in our Fortitude Valley Showroom
Roster | Thurs. Fri, Sat & Mon
Generous discounts and great perks
Sales Manager
Coco Republic
Coco Republic is one of Australia's leading luxury furniture and homewares brands. Synonymous with quality, service and sophistication, the company is supported by a diverse offering of premium product and design services across the nation. Whilst we are proud of our product, we are even prouder of our people! A diverse and passionate bunch who truly care about our customers.
Are you the next leader in our Showrooms?
Due to our company expanding, we are now on the hunt for a new Sales Manager to head up the sales team in ouru Gold Coast showroom. Well suited to a natural born mentor and leader with a hungry passion for retail sales, this position oversees the vibrant and successful consultants to ensure they are hitting store budgets and targets as set by the business. You will also provide training and coaching as the team grows and keep the motivation going; all the while having fun every.single.day. This role will be rostered to include a weekend day.
On a day-to-day basis you can expect to:
- Develop a strong knowledge of the huge Coco Republic product range
- Work with the Showroom Manager to oversee staff and lead the Sales culture by with your proven track record in selling and leading sales people
- Provide support and training to a Design/Sales team of 8
- Ensure the showroom presentation is to an impeccable standard at all times (including conducting some "fluffing and puffing")
- Champion all daily showroom administrative tasks, making sure data is checked for accuracy and compliance
- Handle escalated customer complaints and follow up with a positive result
Other important requirements for this Sales Manager role: - Demonstrated experience as a Sales Manager and Leader in a furniture environment (with cluster/area experience if from a fashion retailer)
- High level of organisation with excellent communication skills
- Exposure to a sales CRM system (such as Netsuite, Salesforce etc)
- Experience managing and allocating monthly rosters for a large team
- Ability to affect change and drive a sales result
- Strong ability to build rapport with high-end customers, and a knack for teaching others how to close the sale on the spot
- True passion for high-end/designer brands
Are you ready for a new challenge?So if you are craving for some recognition in your sales career and have the drive to lift sales in a high-performing team, we want to hear from you! Please register your interest through the APPLY link.
Exciting new role heading up the sales team at our Gold Coast showroom
Great location
Generous incentive and discounts
Recruitment Consultant
oco Republic
Coco Republic is one of Australia's leading luxury furniture and homewares brands. Synonymous with quality, service and sophistication, the company is supported by a diverse offering of premium product and design services across the nation.
Due to growth within the business, we are urgently seeking an experienced recruitment consultant to help with our new roles. You will be working along side one other internal recruiter to get through this very busy period.
If you have experience in retail recruitment and have used JobAdder, this would be a huge advantage.
What else can you expect on a day-to-day basis?
- Sourcing and phone screening candidates
- Face to face/virtual candidate interviews
- Shortlisting candidates for internal stakeholders
- Reference checks
- Updating the database
What’s in it for you?Work for an innovative and collaborative team who find deep satisfaction in working together to achieve results. Our Head Office staff love working here because of the varied product range and friendly environment. Developing close relationships throughout the business, this role will see you immerse yourself completely across HR Operations.
Immediate start
Based in our head office in Alexandria
Great team culture!
HR Administrator
Coco Republic is Australia’s leading design and lifestyle brand. Proud to be family owned and operated for almost 40 years, not only do we believe that a home is a sanctuary and an essential part of well-being; we make it our mission to create breathtaking interiors for each and every client.
Could you be our new HR Administrator?
Due to growth within the business, we are looking for a new Administrator to join our team. This is fast-paced and would be suited to someone who is studying or has an interest in HR. In your role, you will be involved in the onboarding process for all new employees taking ownership and becoming the expert with our new onboarding system. You will assist the HR Business Partner with WH&S and Payroll along with any additional adhoc tasks.
As you will have direct contact with Managers, candidates, staff members and suppliers alike it is imperative that you have exceptional skills in communication, with an ultimate love for people. Ideally you will also bring a previous exposure to a corporate environment and/or a fast-paced HR team.
The role is 20 hours a week across 4 - 5 days.
Your duties will include
- Creating contract and generating onboarding information for new employees through our onboarding system
- Payroll administration for new starters
- Producing letters for salary reviews and incentives
- Attending to employee queries
- Supporting the WH&S Committee and worker compensation claims
- Working closely with the Internal Recruiter in the onboarding process
- Supporting ADP Payroll and maintaining employee records on NetSuite
- Assisting with internal communications
- Adhoc admin tasks as required
If you are craving to fast-track your HR career and have a strong passion for administration and working with people, then don't delay. Apply through the link to the right. We look forward to working with you soon!
Part-time, 20 hours per week across 4 - 5 days
Based in our Alexandria Head Office
Passionate and supportive team
Client Concierge
Coco Republic is Australia’s leading design and lifestyle brand. Proud to be family owned and operated for 40 years, not only do we believe that a home is a sanctuary and an essential part of well-being; we make it our mission to create breathtaking interiors for each and every client.
Could you be the next Client Concierge?
We are looking for a new Client Concierge to join our team. Based on reception at our Flagship Showroom in Alexandria, you will be the first point of contact to meet and greet our clients as they come in the Showroom door. If you are passionate about customer service and dedicated to providing a second to none customer experience, we would love to hear from you.
What to expect on a day-to-day basis
- Meeting and greetings all clients when arriving at our flagship showroom in Alexandria
- Answering the main switchboard as the first point of contact to help customers with their open orders.
- Answering queries regarding timelines for receipt and delivery, including supplier delays or other issues
- Resolution of any potential customer issues pertaining to order fulfilment or experience.
- Identify and look to improve the customer experience throughout the order fulfilment and pre delivery stage.
- Answering and directing queries of customers and external clients
Your skills and experience for success - Ability to deliver the ultimate customer experience to clients on the phone and in person
- Exposure to a luxury retail or premium corporate environment
- Neat, polished and tidy presentation so to function as the “face” of the company
- Demonstrated experience in an administration/call centre/or reception role
- Knowledge of NetSuite would be advantageous
- Knack for handling stress on the busy days and keeping that smile on your face no matter what
Why choose us? Coco Republic values Community, Opportunity, Challenge and Ownership. Working with us means constantly growing and developing your career in a dynamic and supportive environment. Not only do we offer flexible working arrangements, annual leave on your birthday (and an incredibly generous discount!); we provide an outlet for your creative and technical skill set, with the opportunity for you to work alongside passionate and talented people.
Brand new role due to growth within the business
Based in our Flagship Showroom in Alexandria
Extremely busy role with no day ever being the same!
Client Operations Consultant - Alexandria
Coco Republic is Australia’s leading design and lifestyle brand. Proud to be family owned and operated for 40 years, not only do we believe that a home is a sanctuary and an essential part of well-being; we make it our mission to create breathtaking interiors for each and every client.
Could you be the next Client Operations Consultant?
For our clients to receive the best ever service, it is absolutely crucial that we have the right people in place to ensure that our systems run smoothly. An opportunity has arisen to join the Client Operations team in our Alexandria Showroom. Well suited to a client focussed and solutions driven individual who thrives on providing a superior customer experience.
What to expect on a day-to-day basis
Customer Experience
- Proactive communication with clients regarding their open orders and timelines for receipt and delivery, including supplier delays or other issues.
- Resolution of any potential customer issues pertaining to order fulfilment or experience.
- Identify and look to improve the customer experience throughout the order fulfilment and pre delivery stage.
System/Data Entry - Support and process invoicing, payment tracking, customer pickup and/or delivery and data input.
- Assist with any varied administrative tasks as required.
Sales/Product Support - Focus on achieving the national delivered sales target via order analysis and review.
- Support the Care Team with taking initial information from customers who need to log query pertaining to post-delivery issues.
Your skills and experience for success - Experience in a similar role is essential
- Excellent written, verbal and presentation communication skills
- NetSuite experience would be advantageous
- Ability to work effectively as part of a team alongside a high load of competing priorities
- Strong organisational skills
Why choose us? Coco Republic values Community, Opportunity, Challenge and Ownership. Working with us means constantly growing and developing your career in a dynamic and supportive environment. Not only do we offer flexible working arrangements, annual leave on your birthday (and an incredibly generous discount!); we provide an outlet for your creative and technical skill-set, with the opportunity for you to work alongside passionate and talented people.
Join the team! If you are searching for the next challenge in your career and have a strong passion for customer service, then we want to hear from you ASAP. Please register your interest by following the APPLY link
Based in our Alexandria Showroom
Friendly and passionate team
Generous salary + incentives
Sales & Design Consultant
Coco Republic is Australia’s leading design and lifestyle brand. Proud to be family owned and operated for 40 years, not only do we believe that a home is a sanctuary and an essential part of well-being; we make it our mission to create breathtaking interiors for each and every client.
As part of a successful Design and Sales team, no two days are the same. Well suited to a natural born go-getter and communicator with a hungry passion for sales, this critical role sees you working within the the vibrant showrooms to deliver exceptional customer service.
What else will your day-to-day look like?
- Delivering exceptional customer service to clients and customers
- Managing sales orders and inventory
- Updating the Coco Republic product suite
- Maintaining the showroom
- Presenting stunning solutions to clients
- Providing additional design services in client's homes
- Driving sales across the Coco brand
- Developing a deep knowledge of the Coco products
- Following up on lead times and communicating this to the customer
To really flourish in this position you will have a knack for talking to a door knob and up-selling ice (even to an eskimo!). Your passion for luxury products and/or design will be the keys to success in this position as it will allow you to deliver stunning solutions to our clients and customers.
As you will be liaising with the product team on the daily basis and relaying this information back to your customer; it is imperative that your skills in communication are top notch. Your proactive attitude will see you really excel in sales; not to mention your friendly and genuine approach.
Are you the next face at Coco Republic? If you are just bursting at the seams with creativity and have the sales drive to match, then we want to hear from you! Don't delay - hit the APPLY button now.
Friendly & high-achieving team
Based in our Richmond Showroom
Part-time, 3 days per week (incl 1 weekend day)
Inventory Administrator
Coco Republic is Australia’s leading design and lifestyle brand. Proud to be family owned and operated for almost 40 years, not only do we believe that a home is a sanctuary and an essential part of well-being; we make it our mission to create breathtaking interiors for each and every client.
Could you be the next Inventory Administrator?
Your role will be to coordinate all necessary day to day administrative requirements to successfully achieve accuracy of inventory records, to facilitate correct movement of inventory as well as efficient reporting of inventory to assist all departments in ensuring smooth delivery of client orders as well as visibility of inventory records.
What to expect on a day-to-day basis
- Complete retail to rental adjustments.
- Investigate day to day stock issues raised by various departments of the business to allow execution of relevant SOPs.
- Perform stocktake reconciliation and variance investigation.
- Complete other inventory adjustment requests including write offs of damaged items, marketing gifts and employee gifts.
- Review negative inventory on hand on a weekly basis and process transactions to ensure stock accuracy.
- Action monthly write offs of aged variances in line with the allocated budget.
Your skills and experience for success - Intermediate skills in Excel
- Attention to detail
- Inventory experience
- Excellent communication skills
- Ability to work as part of the team
To get us REALLY excited you will have - NetSuite experience
- Worked for a furniture or retail brand
Why choose us? Coco Republic values Community, Opportunity, Challenge and Ownership. Working with us means constantly growing and developing your career in a dynamic and supportive environment. Not only do we offer flexible working arrangements, annual leave on your birthday (and an incredibly generous discount!); we provide an outlet for your creative and technical skill-set, with the opportunity for you to work alongside passionate and talented people.
Join the team! If you are searching for the next challenge in your career and have a strong passion for
administration then we want to hear from you ASAP. Please register your interest by following the APPLY link
Immediate start
New offices based in Alexandria, close to public transport
Career development opportunities
Administrator
Coco Republic is Australia’s leading design and lifestyle brand. Proud to be family owned and operated for almost 40 years, not only do we believe that a home is a sanctuary and an essential part of well-being; we make it our mission to create breathtaking interiors for each and every client.
Could you be the next Administrator? We are looking for an experienced Administrator to come and join our team at the Logistics Hub. Hours are Monday to Friday 10am to 6pm.
The first few weeks of training will take place between 8am - 4pm.
What to expect on a day-to-day basis
To co-ordinate all necessary administrative requirements for the team and successfully achieve accuracy of Transfer Records, Sales Order Records, Allocation Records and expected Customer Delivery. To facilitate correct movement of inventory as well as efficient reporting to assist all departments in ensuring smooth delivery of client orders as well as visibility of inventory records.
Your skills and experience for success
- Previous experience in a similar role
- Attention to detail
- Highly organised
- Intermediate microsoft office skills
- Excellent communication skills, both written and verbal
- Experience with NetSuite would be advantageous
Why choose us? Coco Republic values Community, Opportunity, Challenge and Ownership. Working with us means constantly growing and developing your career in a dynamic and supportive environment. Not only do we offer flexible working arrangements, annual leave on your birthday (and an incredibly generous discount!); we provide an outlet for your creative and technical skill-set, with the opportunity for you to work alongside passionate and talented people.
1 year fixed term contract
Based at our Pemulwuy Logtistics Hub
Immediate start
Marketing Manager
Coco Republic is Australia’s leading design and lifestyle brand. Proud to be family owned and operated for almost 40 years, not only do we believe that a home is a sanctuary and an essential part of well-being; we make it our mission to create breathtaking interiors for each and every client.
Could you be the next Marketing Manager?
We are looking for a new Marketing Manager who will be reporting into Head of Marketing. You will be leading a team of 3.
This position is responsible for the planning, budgeting and development of all marketing, advertising, content creation and promotional activities for the Company.
Directs and oversees the communications strategies and public relations activities, both externally and internally. You will work closely with the Head of Marketing to manage the annual strategy and calendar across all company divisions.
What to expect on a day-to-day basis
Planning & Budgeting
- Manage annual marketing plan to meet company objectives.
- Develop commercial content calendar and promotional schedule
- Cost Control
Marketing & Brand
- Responsible for creating, implementing and measuring the success of a comprehensive marketing, communications and public relations program
- Work alongside the CX, CRM & E-commerce team to facilitate search engine marketing
- Produce the weekly reporting packs collating sales results, product overviews, marketing and CRM results
- Produce and deliver retail and commercial catalogue requirements on brand and to schedule
Website
- Manage the merchandising, product and content uploads for a new website launching early 2021
- Own the replatforming and ongoing UI optimisation of the website, with support from Graphic Design, IT and an external replatforming agency
Content
- Plan, direct and manage all photography requirements for branding, product, portfolio and campaigns
- Oversee brand location shoots
- Direct all video content production
Events - Execute the annual program of customer events
- Control and maintain event budgets, the event design, direction and production including everything from the Invitations, RSVP’s, catering, run sheets, locations, scheduling, internal attendance, etc
Why choose us? Coco Republic values Community, Opportunity, Challenge and Ownership. Working with us means constantly growing and developing your career in a dynamic and supportive environment. Not only do we offer flexible working arrangements, annual leave on your birthday (and an incredibly generous discount!); we provide an outlet for your creative and technical skill-set, with the opportunity for you to work alongside passionate and talented people.
Reporting to the Head of Marketing
Lead a team of 3
New position due to growth within the business