Coco Republic is Australia’s leading design and lifestyle brand. Proud to be family owned and operated for 40 years, not only do we believe that a home is a sanctuary and an essential part of well-being; we make it our mission to create breathtaking interiors for each and every client. 
 
Could you be the next Duty Manager? 
For our clients to receive the best ever service, it is absolutely crucial that we have the right people in the Showroom ensuring that it runs smoothly. An opportunity has arisen to join the team as Coco Republic's newest Duty Manager. Well suited to someone with a sales and management background preferably in retail with proven history of achieving sales targets.
 
What to expect on a day-to-day basis 

Sales Management

• Motivate the team to successfully achieve sales budgets and targets 
• Achieve own sales budgets as a role model for the team

Customer Experience 

• Ensure all clients and guests visiting the showroom enjoy the same premium brand experience
• Ensure the post-sale experience continues to exceed client expectations 
• Provide feedback and ideas for improvement to senior management

Showroom Presentation/Maintenance

• Ensure the showroom presentation is to an impeccable standard at all times

Administration 

• Assist with administrative tasks to check for accuracy and compliance.   
• Perform any additional administrative tasks as allocated by the Sales/Showroom or Operations Manager 

      
Why choose us? 
Coco Republic values Community, Opportunity, Challenge and Ownership. Working with us means constantly growing and developing your career in a dynamic and supportive environment. Not only do we offer flexible working arrangements, annual leave on your birthday (and an incredibly generous discount!); we provide an outlet for your creative and technical skill-set, with the opportunity for you to work alongside passionate and talented people.

 

Based in our flagship showroom in Alexandria

4 weekdays + 1 weekend day

Generous discounts and great perks

Coco Republic is Australia’s leading design and lifestyle brand. Proud to be family owned and operated for 40 years, not only do we believe that a home is a sanctuary and an essential part of well-being; we make it our mission to create breathtaking interiors for each and every client. 
 
Could you be the next Duty Manager? 
For our clients to receive the best ever service, it is absolutely crucial that we have the right people in the Showroom ensuring that it runs smoothly. An opportunity has arisen to join the team as Coco Republic's newest Duty Manager on a 4 day per week roster. Well suited to someone with a sales and management background preferably in retail with proven history of achieving sales targets.
 
What to expect on a day-to-day basis 

Sales Management

• Motivate the team to successfully achieve sales budgets and targets 
• Achieve own sales budgets as a role model for the team

Customer Experience 

• Ensure all clients and guests visiting the showroom enjoy the same premium brand experience
• Ensure the post-sale experience continues to exceed client expectations 
• Provide feedback and ideas for improvement to senior management

Showroom Presentation/Maintenance

• Ensure the showroom presentation is to an impeccable standard at all times

Administration 

• Assist with administrative tasks to check for accuracy and compliance.   
• Perform any additional administrative tasks as allocated by the Sales/Showroom or Operations Manager 

      
Why choose us? 
Coco Republic values Community, Opportunity, Challenge and Ownership. Working with us means constantly growing and developing your career in a dynamic and supportive environment. Not only do we offer flexible working arrangements, annual leave on your birthday (and an incredibly generous discount!); we provide an outlet for your creative and technical skill-set, with the opportunity for you to work alongside passionate and talented people.

 

Based in our Auburn Showroom

4 days per week including 1 weekend day

Generous discounts and great perks

Coco Republic
Coco Republic is one of Australia's leading luxury furniture and homewares brands. Synonymous with quality, service and sophistication, the company is supported by a diverse offering of premium product and design services across the nation. Whilst we are proud of our product, we are even prouder of our people! A diverse and passionate bunch who truly care about our customers.

Are you the next leader in our Showrooms?
Due to our company expanding, we are now on the hunt for a new Sales Manager to head up one of our NSW sales teams. Well suited to a natural born mentor and leader with a hungry passion for retail sales, this position oversees the vibrant and successful consultants to ensure they are hitting store budgets and targets as set by the business. You will also provide training and coaching as the team grows and keep the motivation going; all the while having fun every.single.day. This role will be rostered to include a weekend day.
 
On a day-to-day basis you can expect to:

• Develop a strong knowledge of the huge Coco Republic product range 
• Work with the Showroom Manager to oversee staff and lead the Sales culture by with your proven track record in selling and leading sales people
• Provide support and training to a Design/Sales team of 8
• Ensure the showroom presentation is to an impeccable standard at all times (including conducting some "fluffing and puffing")
• Champion all daily showroom administrative tasks, making sure data is checked for accuracy and compliance
• Handle escalated customer complaints and follow up with a positive result

  
Other important requirements for this Sales Manager role:

• Demonstrated experience as a Sales Manager and Leader in a furniture environment (with cluster/area experience if from a fashion retailer)
• High level of organisation with excellent communication skills
• Exposure to a sales CRM system (such as Netsuite, Salesforce etc)
• Experience managing and allocating monthly rosters for a large team
• Ability to affect change and drive a sales result
• Strong ability to build rapport with high-end customers, and a knack for teaching others how to close the sale on the spot
• True passion for high-end/designer brands 

  
Are you ready for a new challenge?
So if you are craving for some recognition in your sales career and have the drive to lift sales in a high-performing team, we want to hear from you! Please register your interest through the APPLY link.

 

Exciting new role!

Great location

Generous incentive and discounts

Coco Republic is Australia’s leading design and lifestyle brand. Proud to be family owned and operated for almost 40 years, not only do we believe that a home is a sanctuary and an essential part of well-being; we make it our mission to create breathtaking interiors for each and every client. 

Could you be the next Marketing Manager?
We are looking for a new Marketing Manager who will be reporting into Head of Marketing. You will be leading a team of 3.

This position is responsible for the planning, budgeting and development of all marketing, advertising, content creation and promotional activities for the Company.
  
Directs and oversees the communications strategies and public relations activities, both externally and internally. You will work closely with the Head of Marketing to manage the annual strategy and calendar across all company divisions.


What to expect on a day-to-day basis 

Planning & Budgeting

• Manage annual marketing plan to meet company objectives. 
• Develop commercial content calendar and promotional schedule
• Cost Control

Marketing & Brand

• Responsible for creating, implementing and measuring the success of a comprehensive marketing, communications and public relations program
• Work alongside the CX, CRM & E-commerce team to facilitate search engine marketing
• Produce the weekly reporting packs collating sales results, product overviews, marketing and CRM results
• Produce and deliver retail and commercial catalogue requirements on brand and to schedule

Website

• Manage the merchandising, product and content uploads for a new website launching early 2021
• Own the replatforming and ongoing UI optimisation of the website, with support from Graphic Design, IT and an external replatforming agency

Content

• Plan, direct and manage all photography requirements for branding, product, portfolio and campaigns
• Oversee brand location shoots
• Direct all video content production

Events

• Execute the annual program of customer events
• Control and maintain event budgets, the event design, direction and production including everything from the Invitations, RSVP’s, catering, run sheets, locations, scheduling, internal attendance, etc

  
Why choose us? 
Coco Republic values Community, Opportunity, Challenge and Ownership. Working with us means constantly growing and developing your career in a dynamic and supportive environment. Not only do we offer flexible working arrangements, annual leave on your birthday (and an incredibly generous discount!); we provide an outlet for your creative and technical skill-set, with the opportunity for you to work alongside passionate and talented people.

 

Reporting to the Head of Marketing

Lead a team of 3

New position due to growth within the business

Coco Republic is Australia’s leading design and lifestyle brand. Proud to be family owned and operated for 40 years, not only do we believe that a home is a sanctuary and an essential part of well-being; we make it our mission to create breathtaking interiors for each and every client.
 
Could you be the next Visual Merchandiser?
We are looking for a new Visual Merchandising expert to join our NSW team. You will be responsible for maintaining and executing breathtaking visual merchandising and styling concepts, across the Coco Republic Showrooms in NSW.  Your role will work collaboratively with and take direction from Merchandise Manager and the CR Buying & Product Styling Team.  
 
What to expect on a day-to-day basis

• Working on all scheduled goods moves, ultimately ensuring no detail left unfinished during goods moves
• Ownership of organizing and executing 4 x seasonal refreshes in NSW including as directed by Product Stylist but not limited to;
• Creative input for all sites, including new ideas and concepts for Seasonal refreshes and buying combinations
• Collaboratively work with Operations/Sales Managers and category managers to select and organize Quarterly floor stock orders, upholstery and cushions, to ensure commercial viability and VM cohesion
• Inventory and allocations
• Merchandise planning
• Training and development

  
Your skills and experience for success

• Organizational skills, ability to multi-task
• Eye for design
• Attention to detail
• Understands the CR brand and customer
• Passionate about beautiful design
• Strong Administration and systems ability
• Drivers License and own transport

Why choose us?
Coco Republic values Community, Opportunity, Challenge and Ownership. Working with us means constantly growing and developing your career in a dynamic and supportive environment. Not only do we offer flexible working arrangements, annual leave on your birthday (and an incredibly generous discount!); we provide an outlet for your creative and technical skill-set, with the opportunity for you to work alongside passionate and talented people.

 

Endless opportunities due to huge growth within the business

Lots of great perks and huge discounts

Fun and creative team

Coco Republic is Australia’s leading design and lifestyle brand. Proud to be family owned and operated for 40 years, not only do we believe that a home is a sanctuary and an essential part of well-being; we make it our mission to create breathtaking interiors for each and every client. 
   
Could you be the next Category Administrator?  
Due to huge growth within the business, we are now looking for an experienced Category Administrator to join the team. Your role will be the vital link between the IT, Buying, Planning, Customer Experience and Marketing teams by continuously delivering correct and up-to-date ‘product information’ in all systems. You will be detail orientated, have a passion for data and love working as part of a team. If you have NetSuite experience, this will be hugely advantageous.  
 
What to expect on a day-to-day basis 

• Master Data product management 
• Ownership of data including descriptions and creating unique codes
• Accountability for defining terms and definitions used to describe products 
• Attention to detail is extremely important 
• Support data integrity 
• Implementation and accurate data collection of product related information in NetSuite
• Manage multiple conflicting priorities 

  
Why choose us? 
Coco Republic values Community, Opportunity, Challenge and Ownership. Working with us means constantly growing and developing your career in a dynamic and supportive environment. Not only do we offer flexible working arrangements, annual leave on your birthday (and an incredibly generous discount!); we provide an outlet for your creative and technical skill-set, with the opportunity for you to work alongside passionate and talented people.

 

Based in our Head Office in Alexandria, close to Green Square station

Endless career development opportunities

Support a fun and passionate team

Coco Republic
Coco Republic is one of Australia's leading luxury furniture and homewares brands. Whilst we are proud of our product, we are even prouder of our people! A diverse and passionate bunch who come to work every day with an energy that flows throughout the company.

Are you our next Care Specialist?
Our Care Team ensures that all our client concerns are responded to within 48 hours and a resolution is reached within 120 days. The only thing missing is a Care Specialist to drive these results. Is this you? Your working hours will be 9:00am – 5:00pm, Monday through Friday and you will be based in our Alexandria head office located opposite our flagship showroom.

What can you expect to do on a day-to-day basis?

• Provide a premium experience to both internal and external clients
• Assess all incoming logged new case files for compliance 
• Managing complex client cases from start to finish
• Liaise with external suppliers
• Work with management to provide monthly reporting
• Follow up on all requests for claims via refund, credit note or replacement items
• Dispute resolution – liaising with customer and consumer affairs for escalated cases

  
The keys to your success

• Previous experience in a customer support environment
• Demonstrated ability to communicate well and diffuse client complaints
• Exceptional problem-solving skills, with the ability to be proactive and take ownership
• Ideal background in furniture or FMCG with international suppliers (however not essential) 

  
What’s in it for you?
Work for a tight-knit team who find deep satisfaction in working together to achieve results for our clients. You will have the opportunity to grow and develop in your customer service career, learning directly from the Care Manager and other senior Care Team members.

 

Awesome team culture

Great location, plenty of parking available

Company perks, generous discounts & birthday leave

Coco Republic is a leading design and lifestyle brand. Proud to be family owned and operated for 40 years, not only do we believe that a home is a sanctuary and an essential part of well-being; we make it our mission to create breathtaking interiors for each and every client. 
  
Could you be the next System Application Manager? 
Due to huge growth within our business, we are looking for a new System Applications Manager to join our team. If you are 5+ years working with NetSuite and have previous experience in a management role, then this role could be perfect for you.
  
What to expect on a day-to-day basis 
  

• Provide a single point of contact for customers with regards to application support, business processes and system improvements
• Investigate and resolve process and system queries, liaising and working with relevant IT team members, head of departments and IT colleagues and escalating to third parties as required
• Drive and support system implementations, upgrades and modifications
• Develop and recommend future improvements to systems and processes
• Drive efficiency within the wider business through system automations
• Fully understand COCO REPUBLIC business and process, articulate business requirements for systems by liaising with peers, head of departments and business units
• Support systems and process growth and improvement; suggest, document and propose improvements to support the business moving forward
• Review and analyze core reporting requirements, ensuring successful delivery of reports from Application team
• Develop tools and templates for ongoing business support 
• Provide recommendations on NetSuite system and business process improvement
• Be the expert on the businesses use of the NetSuite system and it’s interfacing with external systems (Celigo, PowerBI,
• Magento, HubSpot) 
• Proficient in NetSuite ERP administration and system implementation/additions/modifications with 5+ years’ experience
• Proficient in MS Office, including Power Point, Visio, Project
• Detailed knowledge of retail processes and data flow
• Experience in Celigo, PowerBI, HubSpot, Magento would be advantageous 

       
Why choose us? 
Coco Republic values Community, Opportunity, Challenge and Ownership. Working with us means constantly growing and developing your career in a dynamic and supportive environment. Not only do we offer flexible working arrangements, annual leave on your birthday (and an incredibly generous discount!); we provide an outlet for your creative and technical skill-set, with the opportunity for you to work alongside passionate and talented people.

 

Brand new position due to growth within the business

Must have 5+ years' NetSuite experience

Generous discounts & perks

Coco Republic is Australia’s leading design and lifestyle brand. Proud to be family owned and operated for almost 40 years, not only do we believe that a home is a sanctuary and an essential part of well-being; we make it our mission to create breathtaking interiors for each and every client.
  
Could you be our new HR Administrator?
Due to growth within the business, we are looking for a new Administrator to join our team. This is fast-paced and would be suited to someone who is has previous experience processing payroll. ADP Payroll experience would be a huge advantage. In your role, you will be involved in the onboarding process for all new employees taking ownership and becoming the expert with our new onboarding system. You will assist the HR Business Partner with WH&S and Payroll along with any additional adhoc tasks.
  
As you will have direct contact with Managers, candidates, staff members and suppliers alike it is imperative that you have exceptional skills in communication, with an ultimate love for people. Ideally you will also bring a previous exposure to a corporate environment and/or a fast-paced HR team.
  
The role is 20 hours a week across 4 - 5 days.  
  
Your duties will include

• Creating contract and generating onboarding information for new employees through our onboarding system
• Payroll administration for new starters
• Producing letters for salary reviews and incentives
• Attending to employee queries
• Supporting the WH&S Committee and worker compensation claims
• Working closely with the Internal Recruiter in the onboarding process
• Supporting ADP Payroll and maintaining employee records on NetSuite
• Assisting with internal communications
• Adhoc admin tasks as required

If you are craving to fast-track your HR career and have a strong passion for administration and working with people, then don't delay. Apply through the link to the right. We look forward to working with you soon!

 

Part-time, 20 hours per week across 4 - 5 days

Based in our Alexandria Head Office

ADP or Payroll experience a must

oco Republic
Coco Republic is one of Australia's leading luxury furniture and homewares brands. Synonymous with quality, service and sophistication, the company is supported by a diverse offering of premium product and design services across the nation. 

Due to growth within the business, we are urgently seeking an experienced recruitment consultant to help with our new roles. You will be working along side one other internal recruiter to get through this very busy period. 

If you have experience in retail recruitment and have used JobAdder, this would be a huge advantage.

What else can you expect on a day-to-day basis?

• Sourcing and phone screening candidates
• Face to face/virtual candidate interviews
• Shortlisting candidates for internal stakeholders
• Reference checks
• Updating the database

What’s in it for you?
Work for an innovative and collaborative team who find deep satisfaction in working together to achieve results. Our Head Office staff love working here because of the varied product range and friendly environment. Developing close relationships throughout the business, this role will see you immerse yourself completely across HR Operations. 
 

 

Immediate start

Based in our head office in Alexandria

Great team culture!

Coco Republic is Australia’s leading design and lifestyle brand. Proud to be family owned and operated for 40 years, not only do we believe that a home is a sanctuary and an essential part of well-being; we make it our mission to create breathtaking interiors for each and every client.
 
Could you be the next Client Concierge?
We are looking for a new Client Concierge to join our team. Based on reception at our Flagship Showroom in Alexandria, you will be the first point of contact to meet and greet our clients as they come in the Showroom door. If you are passionate about customer service and dedicated to providing a second to none customer experience, we would love to hear from you.
 
What to expect on a day-to-day basis
  

• Meeting and greetings all clients when arriving at our flagship showroom in Alexandria
• Answering the main switchboard as the first point of contact to help customers with their open orders.
• Answering queries regarding timelines for receipt and delivery, including supplier delays or other issues
• Resolution of any potential customer issues pertaining to order fulfilment or experience. 
• Identify and look to improve the customer experience throughout the order fulfilment and pre delivery stage. 
• Answering and directing queries of customers and external clients

  
Your skills and experience for success
  

• Ability to deliver the ultimate customer experience to clients on the phone and in person
• Exposure to a luxury retail or premium corporate environment
• Neat, polished and tidy presentation so to function as the “face” of the company
• Demonstrated experience in an administration/call centre/or reception role
• Knowledge of NetSuite would be advantageous
• Knack for handling stress on the busy days and keeping that smile on your face no matter what

  
  
Why choose us?
Coco Republic values Community, Opportunity, Challenge and Ownership. Working with us means constantly growing and developing your career in a dynamic and supportive environment. Not only do we offer flexible working arrangements, annual leave on your birthday (and an incredibly generous discount!); we provide an outlet for your creative and technical skill set, with the opportunity for you to work alongside passionate and talented people.

 

Brand new role due to growth within the business

Based in our Flagship Showroom in Alexandria

Extremely busy role with no day ever being the same!

Coco Republic is Australia’s leading design and lifestyle brand. Proud to be family owned and operated for 40 years, not only do we believe that a home is a sanctuary and an essential part of well-being; we make it our mission to create breathtaking interiors for each and every client. 
 
Could you be the next Client Operations Consultant?  
For our clients to receive the best ever service, it is absolutely crucial that we have the right people in place to ensure that our systems run smoothly. An opportunity has arisen to join the Client Operations team in our Alexandria Showroom. Well suited to a client focussed and solutions driven individual who thrives on providing a superior customer experience.  
 
What to expect on a day-to-day basis 
  
Customer Experience 

• Proactive communication with clients regarding their open orders and timelines for receipt and delivery, including supplier delays or other issues. 
• Resolution of any potential customer issues pertaining to order fulfilment or experience. 
• Identify and look to improve the customer experience throughout the order fulfilment and pre delivery stage. 

   
System/Data Entry 

• Support and process invoicing, payment tracking, customer pickup and/or delivery and data input. 
• Assist with any varied administrative tasks as required. 

   
Sales/Product Support 

• Focus on achieving the national delivered sales target via order analysis and review. 
• Support the Care Team with taking initial information from customers who need to log query pertaining to post-delivery issues. 

  
Your skills and experience for success 

• Experience in a similar role is essential 
• Excellent written, verbal and presentation communication skills 
• NetSuite experience would be advantageous  
• Ability to work effectively as part of a team alongside a high load of competing priorities 
• Strong organisational skills 

  
Why choose us? 
Coco Republic values Community, Opportunity, Challenge and Ownership. Working with us means constantly growing and developing your career in a dynamic and supportive environment. Not only do we offer flexible working arrangements, annual leave on your birthday (and an incredibly generous discount!); we provide an outlet for your creative and technical skill-set, with the opportunity for you to work alongside passionate and talented people. 
 
Join the team! 
If you are searching for the next challenge in your  career and have a strong passion for customer service, then we want to hear from you ASAP. Please register your interest by following the APPLY link

 

Based in our Alexandria Showroom

Friendly and passionate team

Generous salary + incentives

Coco Republic is Australia’s leading design and lifestyle brand. Proud to be family owned and operated for almost 40 years, not only do we believe that a home is a sanctuary and an essential part of well-being; we make it our mission to create breathtaking interiors for each and every client.
  
Could you be the next Inventory Administrator?
Your role will be to coordinate all necessary day to day administrative requirements to successfully achieve accuracy of inventory records, to facilitate correct movement of inventory as well as efficient reporting of inventory to assist all departments in ensuring smooth delivery of client orders as well as visibility of inventory records.

 
What to expect on a day-to-day basis

• Complete retail to rental adjustments.
• Investigate day to day stock issues raised by various departments of the business to allow execution of relevant SOPs. 
• Perform stocktake reconciliation and variance investigation.
• Complete other inventory adjustment requests including write offs of damaged items, marketing gifts and employee gifts.
• Review negative inventory on hand on a weekly basis and process transactions to ensure stock accuracy.
• Action monthly write offs of aged variances in line with the allocated budget.

Your skills and experience for success

• Intermediate skills in Excel
• Attention to detail
• Inventory experience
• Excellent communication skills
• Ability to work as part of the team

  
To get us REALLY excited you will have

• NetSuite experience
• Worked for a furniture or retail brand

  
Why choose us?
Coco Republic values Community, Opportunity, Challenge and Ownership. Working with us means constantly growing and developing your career in a dynamic and supportive environment. Not only do we offer flexible working arrangements, annual leave on your birthday (and an incredibly generous discount!); we provide an outlet for your creative and technical skill-set, with the opportunity for you to work alongside passionate and talented people.
  
Join the team!
If you are searching for the next challenge in your career and have a strong passion for administration then we want to hear from you ASAP. Please register your interest by following the APPLY link

 

Immediate start

New offices based in Alexandria, close to public transport

Career development opportunities

Coco Republic is Australia’s leading design and lifestyle brand. Proud to be family owned and operated for almost 40 years, not only do we believe that a home is a sanctuary and an essential part of well-being; we make it our mission to create breathtaking interiors for each and every client.
  
Could you be the next Administrator? We are looking for an experienced Administrator to come and join our team at the Logistics Hub. Hours are Monday to Friday 10am to 6pm. 

The first few weeks of training will take place between 8am - 4pm.

What to expect on a day-to-day basis
To co-ordinate all necessary administrative requirements for the team and successfully achieve accuracy of Transfer Records, Sales Order Records, Allocation Records and expected Customer Delivery. To facilitate correct movement of inventory as well as efficient reporting to assist all departments in ensuring smooth delivery of client orders as well as visibility of inventory records.

  
Your skills and experience for success

• Previous experience in a similar role
• Attention to detail
• Highly organised
• Intermediate microsoft office skills
• Excellent communication skills, both written and verbal
• Experience with NetSuite would be advantageous 

 
Why choose us?
Coco Republic values Community, Opportunity, Challenge and Ownership. Working with us means constantly growing and developing your career in a dynamic and supportive environment. Not only do we offer flexible working arrangements, annual leave on your birthday (and an incredibly generous discount!); we provide an outlet for your creative and technical skill-set, with the opportunity for you to work alongside passionate and talented people.

 

1 year fixed term contract

Based at our Pemulwuy Logtistics Hub

Immediate start