Terms & Conditions

  • 1. Key Terms & Conditions of Purchase Summary

    1. Stocked product is subject to a 20% order cancellation fee.
    2. Non-stock, custom, bespoke products is subject to a 55% order cancellation fee.
    3. Floorstock items are non-refundable.
    4. Availability is as of Quote date. Items not reserved until deposit paid.
    5. Final payment for items is required to secure delivery.
    6. Delivery timelines are best estimates and may be subject to variability.
    7. Subject to location, please allow for up to an additional 2 weeks to the states delivery date for all Regional deliveries.
    8. You will be provided with a delivery confirmation 24 hours prior to the Delivery Date.
  • 2. Acknowledgement and Acceptance

    Saveba Pty Ltd (ABN: 64 002 728 985) trading as Coco Republic (Coco Republic) owns the websites including those at www.cocorepublic.com.au and designfieldnotes.com (Websites). These Terms and Conditions given use of the (Terms). 

    By accepting these Terms or using the Websites, you represent and acknowledge that you are over 18 years old and you have read and understood them and agree to be bound by these Terms.

    If you are purchasing items through the Websites, you agree that these Terms apply to each order you place.

    If you are entering into these Terms on behalf of another entity, you do so representing that you have the authority to bind that entity to these Terms. If you do not have the authority or do not agree to these Terms, you are not permitted to use the Websites or services.

    The Terms may be updated by us from time to time. If we make any material changes to the Terms we will notify you. Your continued use of the services and Websites will amount to acceptance of any updated Terms. 

  • 3. Using the Websites

    All our users are responsible and legally liable for their activity, behaviour, use of and conduct on the Coco Republic websites. 

  • 4. Online & In-Store Orders

    a) Full Payment for products must be made at the time of purchase.
    Coco Republic reserves the right to decline or accept orders made through the Coco Republic Website, and from time to time, Coco Republic may need to restrict the quantity of specific goods.

    b) Occasionally, certain goods may be out of stock or be subject to long lead times. The estimated lead-times are an approximation only and are subject to change. If we are unable to fulfil your order, we will either refund you the price of the goods or provide you with a credit  in the form of a Coco Republic Gift Card (whichever you decide). 

    c) Delivery and installation fees will depend on where your order is being delivered, the size of the package and the weight. Products bought online can only be delivered within Australia. It is the customer’s responsibility to ensure that the correct delivery address, contact number(s) and email address are provided to Coco Republic. The Customer must inform Coco Republic of any issues, difficulties or specific requirements associated with the delivery of the products and must ensure that the item ordered is capable of delivery such as through doorways and up stairs (for example).

    d) Someone aged over 18 must be present and able to accept the delivery at the delivery address supplied by the customer. Coco Republic reserves the right to nominate the day of delivery of the Goods, which will be performed within a mutually agreed timeframe, and all reasonable endeavours will be made to ensure this occurs. Unforeseeable circumstances may impact delivery within the agreed timeframe.

    e) Cancellations or changes to delivery times by the customer within forty-eight (48) hours prior to the arranged delivery time will incur a minimum cancellation fee of one hundred and ten dollars ($110.00) inclusive of GST.

    f) Delivery of Goods:

    Once your items are available for delivery, we will contact you to arrange final payment and arrange a delivery date and time.

    If you are unable to accept delivery within 14 days from the date we first notify you your goods are ready for delivery, a storage fee of $500  (inclusive of GST) per week will be payable until delivery is arranged for the goods. Storage fees will be incurred on a weekly basis until delivery has been completed. Your order will not be redelivered until any storage fees are paid prior to  final delivery.

    Delivery will only be made to the person authorised under the customer account, unless agreed otherwise with Coco Republic prior to delivery. Any person who accepts delivery of the goods at the delivery address must be 18 years or over and able to accept delivery.

    If there is no one available to accept delivery on the pre-arranged delivery date or you cancel within 48 hours of your scheduled delivery date, you will be charged for the pre-arranged delivery costs, re-delivery costs and incur a $50 administration fee.

    g) Risk and liability in goods passes to you at the time of delivery of the Goods to your nominated address.

    h) Regional customers must nominate their own transport carrier and pay all associated charges and insurances direct to that carrier. Collection of Goods must be coordinated in advance with a minimum of forty-eight (48) hours notice including final payment in full.

    i) We use standard encryption to keep your personal information secure throughout the payment process. We do not store your credit card or bank information. We will not be liable for any damages or losses caused if a member’s card is used fraudulently.

    j) All online purchases are subject to Coco Republic’s Cancellations, Returns and Refund Policy.

  • 5. Pricing 

    All prices listed on the website are in Australian Dollars unless otherwise specified.

    b) All prices on the website include all applicable taxes unless otherwise specified.

    c) All prices on the Coco Republic website are subject to change without notice.

    d) Prices for items on your order are fixed once your order has been confirmed, Subsequent price changes either up or down will not be retroactively applied to confirmed orders. 

    e) You agree to pay delivery charges as they are calculated and listed in the order confirmation at the time of purchase

    a) Where a product listing shows pricing with a cross-line through, that pricing refers to a previous selling price, a recommended retail price (RRP)

  • 6. Coco Republic Gift Card | Terms and Conditions 

    6.1 General

    These Coco Republic Gift Card Terms and Conditions (Terms) apply to the purchase and use of Coco Republic’s Gift Cards (Gift Card) and are in addition to our Terms and Conditions set out here. Your purchase, activation, use or attempted use of a Gift Card constitutes your acceptance of these Terms.

    If you are purchasing a Gift Card as a gift for another person, you should ensure that person is aware of these Terms including the expiry date of the Gift Card.

    6.2 Purchase / Activation of Gift Cards

    Gift Cards are available for purchase from any Coco Republic showroom.

    When you purchase a Gift Card, you nominate the amount you want to put on the card (must be a minimum of $50.00) and pay that amount by any means other than by another Gift Card.

    Coco Republic will also collect personal information about you or the recipient of the Gift Card and create an account in the name of the cardholder which will be linked to the unique reference number of the card. The information we collect will include the cardholder’s name, email, address and contact number. Please refer to our Privacy Policy in relation to how we collect, use, handle and disclose your personal information. 

    Once payment has been accepted, the Gift Card will take 1-3 working days to be activated. Until activation, the Gift Card cannot be used for any transactions. The Gift Card will be valid for thirty six (36) months from the date of purchase. 

    6.3 Using the Gift Card

    Gift Cards may be used to purchase goods at any Coco Republic showroom in Australia. At this time Gift Cards cannot be used to purchase goods throughout our website or any of our associated brands. To redeem your Gift Card, please present the card at the time of purchase in the showroom. Please note:

    If your Gift Card exceeds the total amount of your order, the remaining balance will be automatically updated on your Gift Card;

    If your order exceeds the value of the Gift Card, you must pay the remaining balance of your total order amount by an alternative form of payment (if you have existing store credit, this may be used). 

    You cannot exchange a Gift Card or part of it for cash.

    6.4 Refunds and Credit Notes

    Any refund or credit note provided by Coco Republic, will be provided with a Gift Card at the comparable value. For item(s) paid by both Gift Card and credit card, any refund will be credited to the credit card used for the original transaction up to the amount of your initial card payment and the remaining amount will be refunded with a Gift Card at the remaining amount, or otherwise as required by law.

    Gift Cards cannot be returned or exchanged for cash, nor can Gift Card balances be transferred to a new Gift Card.

    6.5 Cancellation / Expiry of Gift Cards

    Unless otherwise indicated, Gift Cards purchased in-store are valid thirty six (36) months after their date of purchase. 

    Any balance remaining on a Gift Card after its expiry will be forfeited and will automatically become the property of Coco Republic.

    Gift Cards cannot be re-loaded or topped-up with additional credit. Once a Gift Card reaches a zero balance, that card will expire. 

    Coco Republic may cancel a Gift Card for any reason, at any time without notice. If so, a refund or a replacement Gift Card of equivalent value maybe offered unless fraud is reasonably suspected in relation to the Gift Card. 

    The Gift Card remains the property of Coco Republic.

    Gift Cards are the sole responsibility of the purchaser and recipient. Coco Republic is not responsible for lost, stolen or damaged cards or unauthorised use.

    6.6 Enquiries



    For all enquiries related to Gift Cards please contact the concierge team as per below.

    Coco Republic Concierge
    Phone:   1300 000 220
    Email:    concierge@cocorepublic.com.au
    Post:      24-32 O'Riordan Street, Alexandria NSW 2015

  • 7. Warranties

    Our Goods come with guarantees that cannot be excluded under the Australian Consumer Law

    7.1 Consumer

    The following only applies if you are a “Consumer” as defined in Section (3) of the Australian ConsumerLaw. It may not apply in your particular case.

    7.2 Consumer Guarantees

    Our Goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the Goods repaired or replaced if the Goods fail to be of acceptable quality and the failure does not amount to a major failure.

    7.3 Damaged Items

    When an item is delivered it is required that the item is inspected by the customer. Any visible damage to the items needs to be identified to the delivery driver at time of receipt. If the item is received in packaging, if any damage is noted, this needs to be reported to Coco Republic within 48 hours of delivery. If Coco Republic is not notified within the required 48 hours of delivery, then Coco Republic is not able to take any responsibility for the damage. To notify please contact our Concierge Care team on 1300 000 220 or email productsupport@cocorepublic.com.au 

    7.4 Additional Warranties

    7.4.1 Some goods you purchase from us may come with the additional warranties below. These are in addition to the other rights and remedies available to you under the Australian Law.

    7.4.2  These additional warranties are offered by Coco Republic having regard to the nature, design and features of the goods. For example, if the goods are of a rustic or organic nature, then surface details may vary from imagery and display models. Where natural materials are used in the manufacturing process or are handmade, minor variations will occur from piece to piece. Such variations as a result of the nature of the goods are not considered defects under this warranty.

    7.4.3 Any additional warranties below do not apply to:

    7.4.3.1 defects or damage resulting
    from negligence, abuse or misuse, including (but not limited to) inadequate or improper maintenance, exposure to water, direct sunlight, salt air, chemicals, accidents, any use for which the product was not designed nor does it cover ordinary wear-and-tear;

    7.4.3.2 the fabric or leather coverings or goods or furniture or cane/wicker furniture (unless the terms of sale expressly say so);

    7.4.3.3 any failure by you to follow the Coco Republic Care Instructions or manufacturer’s instructions or specifications; care instructions can be found here

    7.4.3.4 if a product is relocated from its original delivery location by transporters not approved by Coco Republic or the relocation caused damage due to improper packaging and transporting;

    7.4.3.5 any furniture which has been exposed to Extreme Use (Extreme Use is damage caused by more than ‘normal wear and tear;’ or spills such as acid, solvents, dyes, or other corrosive materials, ink, paint or body fluids; moisture of any kind, improper cleaning techniques or placing furniture outdoors, in close proximity to heat or in direct sunlight);

    7.4.3.6  any work or installation carried out on the item by a contractor or third party not approved in writing by Coco Republic.

    7.5 Other Manufacturer’s Warranties

    If a separate or additional manufacturer’s Warranty applies, then Coco Republic will advise you of its details.

    7.6 Manufacturers’ warranties

    The following warranties will be available to the relevant goods purchased from Coco Republic, unless the description of the good or product specifies otherwise.

    These words have the following meaning in the table below.

    “Commercial Use Furniture” means furniture for business, commercial, industrial, hospitality or any non-residential purpose or use.

    “Furniture” includes furniture used for personal, domestic or household use or consumption but excludes Commercial Use Furniture.

    “Ex-Rental Stock” means certain goods which are second-hand, used or ex-rental.

    "Factory Second Stock” means certain goods that: (1) due to a fault or imperfection (e.g. cosmetic issues such as scratching or denting; (2) could be an ex display model or floor stock; and is sold at a reduced price.

    The same warranties and criteria in the table apply to the purchase of Ex-Rental Stock / Factory Second Stock, however, the warranty for Ex-Rental Stock / Factory Second Stock will be subject to implied guarantees as well as to the state of repair of the Ex-Rental Stock / Factory Second Stock item at the time of sale. The purchaser also acknowledges he or she has seen or examined the Ex-Rental Stock / Factory Second Stock prior to purchase or noted the description of the goods including the goods state of repair. Not all Ex-Rental Stock / Factory Second Stock will come with an Ex-Rental Stock / Factory Second Stock Warranty– this will depend on the condition of each item.

    “Structural Warranty” means a warranty relating only to the frame or internal structure of a product (and excludes any surface, decoration, fabric, cracks or finish of a product).

    Type of Warranty

    Period of warranty

    from date of purchase

    Further information
    Structural Warranty for Furniture5 years
    (1 year for Ex-Rental Stock/ Factory Second Stock)
    Exclusions in paragraph 7.4.3 above apply.
    Structural Warranty for outdoor Furniture2 years
    (1 year for Ex-Rental Stock/ Factory Second Stock)
    Applies where item is specifically stated to be outdoor furniture.
    Exclusions in paragraph 7.4.3 above apply.
    Structural Warranty for Lighting & Homewares1 year
    (1 year for Ex-Rental Stock/ Factory Second Stock)
    Does not apply to light globes.
    Exclusions in paragraph 7.4.3 above apply.
    Upholstery Items1 year(1 year for Ex-Rental Stock/ Factory Second Stock)Includes compression and expansion from polyurethane foam and feather inserts.Excludes change of mind for feather inserts.Exclusions in paragraph 7.4.3 above apply.
    Structural Warranty for Commercial Use Furniture2 years(1 year for Ex-Rental Stock/ Factory Second Stock)Only certain items within the Coco Republic range are suitable for commercial use. For this warranty to be valid, the relevant sales document must state that this Commercial Use Furniture warranty applies.

    7.7 Remedies & Solutions

    Coco Republic cannot give an exact timeframe by which a product will be repaired (if capable of repair) but will do so (if capable of repair) within a reasonable time.

    7.8 Remedies

    7.8.1  Certain legislation of the Australian Consumer Law, imply guarantees and impose obligations upon Coco Republic, which cannot be excluded, restricted or modified. Where such statutory provisions apply to the extent which Coco Republic is entitled to do so, its liability shall be limited at its option to;
    (i) in the case of supply of Goods, the replacement of the Goods or supply of equivalent Goods; or
    (ii) the payment of the cost of replacing the Goods or acquiring equivalent Goods; or
    (iii) the payment of the cost of having the Goods repaired; or
    (iv) the repair of the Goods.

    7.8.2  Where such statutory provisions apply and to the extent to which Coco Republic is entitled to do so, its liability shall be limited at its option in the case of the supply of services, to:
    (i) the supply of the services again; or
    (ii) payment of the cost of having the services supplied again.

    7.9 To claim under any of the above Warranties

    7.9.1 To be entitled to claim under any of the above warranties you must:

    (i) Should a defect or imperfection appear in the item within the period specified in the table in paragraph 6 above, stop using the item immediately. To make a claim under this warranty you must, before the warranty period expires:

    (ii) call the Coco Republic Representative on the number available from any of our staff and provide the receipt or proof of purchase, details of what you consider the defect to be and the circumstances in which the defect appeared and all other relevant communications in respect of the Warranty claim or goods.

    (iii) be mindful that the reasonable expenses you incur in claiming under a Warranty will be borne by Coco Republic. You can claim these expenses providing you raise them at the first opportunity when you make a claim and by subsequently forwarding to Coco Republic all invoices reflecting such expenses within seven (7) days.

    (iv) We will then inspect and determine whether the item is defective and if, acting reasonably, we agree the item is defective and the warranty responds, we will provide the remedies identified in paragraph 7.8 above.

    7.10 If Purchaser is an Interior Designer

    7.10.1  Where the purchaser is an Interior Designer, the Interior Designer warrants to Coco Republic that they will not make any representation to their customer to the effect that the Interior Designer is an agent for Coco Republic. In addition, the Interior Designer will not offer any Warranty beyond that which already applies to the contract for sale between Coco Republic and the Interior Designer.

    7.10.2  If the purchaser is an Interior Designer, then the Interior Designer is responsible for payment of the goods, not their own customer.

  • 8. Your obligations when using the Coco Republic websites

    8.1 Trade Marks and Copyright

    a) “Coco Republic”, “Coco Republic Furniture” and "Republic Furniture" are the trading names for Saveba Pty Ltd. All references to Coco Republic include a reference to all of its related entities, authorised licensees and agents.

    b)  “Coco Republic Trade Marks” means all trade marks (whether or not they are registered) and trading names belonging to Coco Republic.

    c) Under Australian and international law, the material on our website, including all  pages, graphics and services, is subject to copyright. You must not:

    i) unlawfully use any of our copyright material;

    ii) pass off content from our site as your own - this includes the practice of 'framing' our site within another site as well as copying and re-using parts of the site or;

    iii) use the Coco Republic Trade Marks without our prior written consent.

    8.2 Unacceptable content

    a) To ensure that using the Coco Republic websites is a pleasant experience for everyone, you are prohibited from posting or uploading any material on the website that:

          i.     violates any laws or is false or misleading;

         ii.      is threatening, abusive, defamatory, obscene or indecent;

        iii.      infringes any third-party rights including copyright, trade marks or other intellectual property rights;

        iv.      distributes viruses or any other technologies that may harm the Coco Republic websites, the interests or property of Coco Republic users;

         v.      imposes an unreasonable load on our infrastructure or interferes with the proper working of the Websites;

        vi.      copies, modifies, or distributes any other person's content without their consent;

       vii.      uses any robot, spider, scraper or other automated means to access the Coco Republic websites and collect content for any purpose without our express written permission;

      viii.       harvests or otherwise collects information about others, including email addresses, without their consent;

        ix.      bypasses measures used to prevent or restrict access to the Websites. 

    8.3 Comments and content

    Coco Republic invites you to engage in vibrant and lively discussions in our comments section(s). However, there are limits to acceptable communication and we require that discussion and comments posted by users on the Coco Republic websites are constructive and civilised. Coco Republic has the right (in its sole discretion) to pre-screen, review, flag, filter, modify, refuse or remove any or all content from the Websites. If you find any content that is objectionable please contact the Coco Republic Privacy Officer, whose details are listed below.  

    8.4 User generated content

    If you upload content, you agree to

    (a) include attributions including the author and source where required by law to do so, and confirm that you have obtained the necessary rights to use the material in the way in which it is being used;

    (b) indemnify us against all liability claims or proceedings whatsoever arising from the publication of such Content in relation to defamation, breach of copyright, infringement of trade marks or names of publication titles, unfair competition, trade practices, royalties, violation of rights or privacy;

    (c) warrant that the Content complies with all relevant laws and regulations and that its publication will not give rise to any rights against or liabilities to us, our business partners and in particular that nothing included in relation to content posted on the Coco Republic websites is capable of a breach of the Australian Consumer Law.
    If you post materials to or links from the Websites that infringe any third party rights, you will indemnify Coco Republic against any loss, liability, damage, cost (including Coco Republic’s reasonable legal costs) or expense arising out of or in connection with any failure on your part to obtain any necessary rights, consents, licenses or permissions or your conduct on the Websites. 

    8.5 Copyright Assignment

    You agree to assign copyright in all original content that you post on the Websites to Coco Republic and its partners, and agree to formally record such assignments when required.  Coco Republic and its partners retain the copyright on all content, design and artwork produced for the Websites.

    8.6 Consent

    If you upload photographs, audio or video recordings of yourself, you consent to give Coco Republic and our partners the right to use these photographs and recordings in the production of the Websites. You will further allow Coco Republic and our partners the right to use or reproduce your likeness in whole or in part for publicity or broadcast purposes as they reasonably see fit. 

  • 9. Privacy

    In order for you to receive the full benefit of our goods and services, we will need to collect and use your personal information. Our policy regarding the collection, handling and use of personal information is set out in our Privacy Policy which you accept by using the Websites. To read our privacy policy click here 

    Contacting our Privacy Officer

    Privacy Officer
    Coco Republic
    24-32 O'Riordan Street
    Alexandria NSW 2015
    Phone:  1300 000 220
    Email:    privacyofficer@cocorepublic.com.au

  • 10. Disclaimers

    10.1 General

    (a) Neither Coco Republic nor its partners, representatives and associated agents are liable to you or any third party for any loss in connection with the use of the Websites. This general disclaimer is not restricted or modified by any of the following specific warnings and disclaimers.
    (b) You use the Websites at your own risk.
    (c) Neither Coco Republic nor its related companies represent or warrant:
            (i) that your use of the Coco Republic websites will meet your requirements;
            (ii) that your use will be uninterrupted, timely, secure or free from error;
            (iii) the accuracy of any information obtained by you as a result of your use of the Coco Republic websites, and
            (iv) that defects in the operation or functionality of any part of the Coco Republic websites will be corrected.
    (d) Any material downloaded or otherwise obtained through the use of the services is done at your own discretion and risk and that you will be solely responsible for any damage to your computer system or other device or loss of data that result from the download of any such material.
    (e) Coco Republic excludes all warranties and conditions of any kind whether express or implied to the fullest extent permitted by law.  

  • 11. Lay-by Order Terms & Conditions 

    11.1  Orders will be processed after the first lay-by instalment has been paid.

         a. The first (1st) instalment is equal to fifty-five percent (55%) of the total order value inclusive of GST and is required at the point of sale.

         b. The remaining two (2) instalments can be paid by either;

              i. Paying the second (2nd) instalment by an agreed date followed by a third (3rd) and final instalment prior to confirmation of delivery booking, or alternatively;

              ii. Paying the total balance prior to confirmation of the delivery booking.

    11.2  Electronic Funds Transfers (EFT) require approximately two (2) business days before funds are cleared and the payment is confirmed as having been received.

    11.3  The estimated lead-time is an approximation only and is subject to change.

    11.4  Delivery and installation fees will depend on where your order is being delivered, the size of the goods and the weight. It is the customer’s responsibility to ensure that the correct delivery address, contact number(s) and email address are provided to Coco Republic. The Customer must inform Coco Republic of any issues, difficulties or specific requirements associated with the delivery of the products and must ensure that the item ordered is capable of delivery such as through doorways and upstairs (for example).

    11.5  Delivery and installation fees are based on reasonable access being provided at the delivery address. In the event that reasonable access has not been provided additional charges will be incurred and payable at, or before, the time of delivery.

    11.6  Coco Republic reserves the right to nominate the day of delivery of the Goods, which will be performed at a mutually agreed time, and all reasonable endeavours will be made to ensure this occurs.

    11.7  Cancellations or changes to delivery times within forty-eight (48) hours prior to the arranged delivery time will incur a minimum cancellation fee of one hundred and ten dollars ($110.00) inclusive of GST.

    11.8  If Goods are not delivered or collected within two (2) weeks after arrival at the warehouse, any outstanding balance is to be paid in full immediately. Storage fee charges (at current market rate) will commence thirty (30) days after arrival at the warehouse if Goods have not been installed or collected prior to that time.

    11.9  Regional Customers must nominate their own transport carrier and pay all associated charges and insurances direct to that carrier. Collection of Goods must be coordinated in advance with a minimum of forty-eight (48) hours notice including final payment in full. Refer to Section 2. whereby EFT payments are not acknowledged until such time as the funds have been cleared, therefore payment would be required more than forty-eight (48) hours prior to the collection of the Goods to allow for this time delay with EFT payments. All Goods will be assessed in line with standard Quality Control procedures prior to collection, after which point the onus rests with the Customer and their carrier.

    11.10  All lay-by orders are subject to the Coco Republic Cancellation, Returns and Refunds Policy.

    11.11 Any failure by the Customer to make the payments required by the due date or if the goods are no longer available for reasons outside Coco Republic’s control will entitle Coco Republic to cancel this lay-by agreement. In the case where the Customer has failed to make payment any monies already paid are forfeited to Coco Republic. In the case where the goods are no longer available for reasons outside of Coco Republic’s control the Customer will be refunded in full in relation to those goods.

  • 12. Returns and Refunds

    12.1 Coco Republic is bound by Australian consumer law and will process all returns and refunds in line with these laws.

    Please choose carefully as we do not refund or exchange if you change your mind or make a wrong selection. Once your order is confirmed, meaning you have either paid in full or made your first lay-by instalment, the order can no longer be cancelled. If you cancel your order you agree to the following:


    (a) In the case of a stocked item product, which is a product that has not been customised, you will be refunded in full for the value of the product less a 20% restocking fee to cover Coco Republic’s administrative costs and expenses incurred in handling and cancelling the order

    (b) In the case of a customised product which is any item that has been tailored specifically for you as a Customer, you will forfeit the full amount of your 55% 1st lay-by payment

    (c) You will have no further claim to the cancelled product

    Coco Republic does not allow cancellations of orders, returns, refunds or exchanges on ex-rental product, clearance product or floor stock product if you change your mind. All ex-rental and floor stock products are bought in the condition they are displayed in and the Customer will be asked to sign a waiver at time of sale confirming the customer is aware no refund or exchange will be provided based on change of mind.

    It is the Customers responsibility to ensure that there is reasonable access to allow the goods to be delivered. If the goods are unable to be delivered due to access, the above fees depending on whether the product was customised or not will be charged in addition to the actual cost of delivery and collection of the product. If you require an onsite access check to be performed prior to delivery this can be arranged for a fee. If an on-site access check has been performed by Coco Republic that confirmed sufficient access and the product is still unable to be delivered due to access, Coco Republic will refund the products affected in full unless there was a change to the access since the access check was performed.

  • 13. Lead Times

    Lead times are estimated only and may vary due to the bespoke nature and production time of these goods.

  • 14. Third party websites

    Our websites may link to third party websites which are not owned or operated by Coco Republic. We are not responsible for the content on, and the terms and conditions pertaining to, these external sites. We recommend that you investigate these sites own terms and conditions. 

  • 15. Choice of Law/Forum

    These Terms are governed by and construed in accordance with the laws of the state of New South Wales, Australia. 

  • 16. Enquiries

    For all enquiries related to your order, including delivery, lay-by or product support matters please contact the concierge team as per below.

    Coco Republic Concierge
    Phone:   1300 000 220
    Email:    concierge@cocorepublic.com.au
    Post:      24-32 O'Riordan Street, Alexandria NSW 2015

    Last updated on 5 April 2022

  • 17. Trade Clients

    *Not valid in conjunction with any other offer.
    This promotion is valid for trade clients only –
    this offer is applicable to pre-existing trade clients approved by Coco Republic – trade discount does not apply to non-trade clients.
    Promotional discount not valid on delivery charges, gift cards, interior design services, Timothy Oulton, Antiques Collection and clearance items.
    Offer is subject to availability and while stocks last.
    Coco Republic’s standard terms and conditions apply to this promotion.
    Discount applied to the recommended retail price for full-price products only.
    To qualify for the Spend and Save promotion, total spend must be made in one transaction.
    Coco Republic reserves its right to vary, amend and/or cancel this offer during the promotional period. 

  • 18. Warehouse Sales

    THESE TERMS AND CONDITIONS APPLY TO ANY CUSTOMER (“YOU”) WHO PURCHASES GOODS FROM
    SAVEBA PTY LTD TRADING AS COCO REPUBLIC (“US”) AT A WAREHOUSE SALE (“SALE”) HELD BY COCO REBUBLIC. THE TERMS AND CONDITIONS AND THE CONDITIONS ON THE COCO REPUBLIC WEBSITE DO NOT APPLY TO GOODS BEING SOLD AT THIS SALE. 

    1. Orders will be processed once we receive full payment for goods. 
    2. Full payment must be made on the day of purchase. 
    3. You must pay for the goods by credit card only. Cash will not be accepted on the day. 
    4. All stock sold at the Sale are seconds, clearance, floor-stock, ex-display, ex-rental, repaired goods, or goods that may have a defect. 
    5. COCO REPUBLIC’S STANDARD WARRANTY (WHICH APPEARS ON OUR WEBSITE) DOES NOT APPLY TO ANY OF THE GOODS SOLD AT THE SALE, EVEN WHERE THEY MAY BE FACTORY SECONDS OR EX-RENTAL GOODS (WHICH ARE NORMALLY COVERED BY OUR STANDARD WARRANTY). Nothing in this clause however excludes any rights that you may have as a consumer under the Australian Consumer Law. 
    6. You must inspect the goods before purchase and in purchasing such goods you accept any defects and damage to those goods. 
    7. You acknowledge that you purchased the goods subject to any defects or damage. 
    8. It is a term of the Sale that you must collect any goods that you have purchased at the Sale within five (5) business days from the date of purchase noted on your invoice. If you fail to pick up the goods by this time and date you will be deemed to have abandoned the goods and we will treat the goods as such. 
    9. We reserve the right to deal with such abandoned goods as it deems fit without incurring any liability to you. 
    10. Goods can either be picked up on the day of purchase or Monday to Friday from the date of purchase. Goods can only be picked up from the warehouse the goods were purchased from (Warehouse). 
    11. Pick-up is to be arranged between the hours of 9am and 4pm Monday to Friday, excluding weekends and public holidays. 
    12. The Warehouse will not be open on weekends or public holidays for pick up. 
    13. If goods are no longer available for reasons outside of our control (excluding abandoned goods), you will be refunded your payment in full in relation to those goods. 
    14. You must arrange your own collection/ delivery for any goods purchased at the Sale. 
    15. Any delivery carriers (Carriers) available at the Sale to assist with the delivery of your goods are independent third party businesses and are not, in no way or form, affiliated with Coco Republic. If You elect to engage with one of the Carriers, you do so at your own risk and release Coco Republic from any liability. 

    Last updated on 5 April 2022

Terms & Conditions

These Terms apply where Saveba Pty Ltd (ACN 002 728 985) trading as Coco Republic (Coco Republic) supplies Goods to a Customer.

  • 1. Definitions

    In these Terms:
    (a)

    Australian Consumer Law means Schedule 2 of the Competition and Consumer Act 2010 (Cth) and the corresponding provisions of the relevant State and Territory fair trading acts;

    (b)

    Customer means the person, entity, firm or corporation that acquires Goods from Coco Republic pursuant to these Terms, the details of which are set out in the relevant sales document and includes the Customer's permitted assigns, successors, employees, servants and agents;

    (c)

    Coco Republic Warehouse means the Coco Republic warehouse from which Goods may be collected by the Customer, if applicable, as specified under the relevant Order;

    (d)

    Consequential Loss means any loss, damage or costs incurred by a party or any other person that is indirect or consequential, as well as loss of revenue; loss of income; loss of business; loss of profits; loss of production; loss of or damage to goodwill or credit; loss of business reputation, future reputation or publicity; loss of use; loss of interest; losses arising from claims by third parties; loss of or damage to credit rating; loss of anticipated savings and/or loss or denial of opportunity;

    (e)

    Consumer has the meaning given to it in section 3 of the Australian Consumer Law;

    (f)

    Consumer Guarantee means any right or statutory guarantee under Division 1 of Part 3-2 of the Australian Consumer Law;

    (g)

    Contract means the contract of purchase of Goods between the Customer and Coco Republic which comprises these Terms and all Orders for Goods placed by the Customer and accepted by Coco Republic;

    (h)

    Collected Order has the meaning given in clause 3.1;

    (i)

    Defective Goods means Goods that are defective in design, performance or workmanship;

    (j)

    Delivered Order has the meaning given in clause 3.1;

    (k)

    Gift Card has the meaning given in clause 12;

    (l)

    Goods means goods supplied by Coco Republic to the Customer;

    (m)

    GST Act means A New Tax System (Goods and Services Tax) Act 1999;

    (n)

    Loss means any losses, liabilities, damages, costs, interest, charges, fines, penalties or expenses (including lawyer's fees and expenses on a full indemnity basis) whether direct, indirect, special, consequential or otherwise;

  • 2. Agreement

    2.1

    Subject to any Non-Excludable Rights, Coco Republic and the Customer acknowledge and agree that these Terms take precedence over all other conditions of supply, and apply to the exclusion of all other documents, prior discussions, representations, understandings and arrangements (written or oral, express or implied) and other representations (contractual or otherwise), whether or not endorsed or delivered with or referred to in any Order or other documents delivered by the Customer to Coco Republic.

    2.2

    The Customer accepts these Terms, as amended from time to time in accordance with clause 2.5, by placing an Order for Goods, by performing an act that is done with the intention of adopting or accepting these Terms, including continuing to order Goods after receiving notification of an update by Coco Republic, or by oral acceptance. Once these Terms are accepted, a Contact is formed between the Customer and Coco Republic.

    2.3

    For the avoidance of doubt, once these Terms are accepted by the Customer, the Customer is bound by all of its obligations under the Contract even where it acquires the Goods under the Contract for the purpose of resupplying them to another person or providing them to another person in connection with the supply of goods or services, including where the Customer is an interior designer providing goods or services to its client. This clause applies despite any trade discount or trade account that Coco Republic has agreed to provide the Customer.

    2.4

    If the Customer expressly enters into these Terms on behalf of another entity in the relevant sales document, the Customer warrants and represents that the Customer has the authority of that entity to bind that entity to these Terms.

    2.5

    Coco Republic may update these Terms from time to time and the altered terms shall apply to Orders placed by the Customer after such notification and will supersede all previous terms and conditions imposed by Coco Republic regarding such Orders.It is the Customer's responsibility to check the applicable terms on the Website before placing an Order.

  • 3. Order and delivery

    3.1

    Orders

    (a)

    The Customer may place an order for Goods with Coco Republic in any of the following ways:


    (i) in-store or via the Website for delivery by Coco Republic, provided the required delivery location is within Coco Republic's Serviceable Area (Delivered Order); or


    (ii) in-store or via the Website for collection by the Customer from the Coco Republic Warehouse or by a transport carrier engaged by the Customer (Carrier) to collect the Goods from Coco Republic and deliver them to the Customer (Collected Order).


    (each an Order).

    (b)

    Each Order placed by the Customer will constitute an offer by the Customer to acquire the Goods from Coco Republic on and subject to these Terms and will form part of the Contract if accepted by Coco Republic.

    (c)

    Coco Republic reserves the right to accept or reject any Order, or any part of an Order, placed by the Customer at its sole discretion, including rejecting a Delivered Order where the required delivery location is outside of Coco Republic's Serviceable Area.

    (d)

    While Coco Republic endeavours to display accurate stock levels and lead times on the Website, these stock levels and lead times are estimates only and may be subject to change.

    (e)

    It is the Customer's responsibility to ensure that the Customer's information included in the Order (including the Customer's name, contact number and email address) is correct and to notify Coco Republic of any changes to such information.

    3.2

    Delivery and collection

    (a)

    Coco Republic will contact the Customer when the Goods are ready for collection or delivery to arrange a collection or delivery date (Ready Date). Coco Republic reserves the right to nominate the Ready Date, but will use all reasonable endeavours to nominate any preferred date that the Customer communicates to Coco Republic.

    (b)

    Coco Republic will use all commercially reasonably efforts to:


    (i) deliver the Goods for which it has accepted a Delivered Order; or


    (ii) make the Goods for which it has accepted a Collected Order available for collection,

    by the Ready Date.

    (c)

    The failure of Coco Republic to deliver or arrange for collection of the Goods by the Ready Date does not entitle either party to treat an Order or the Contract as repudiated.

    3.3

    Delivered Orders

    In relation to Delivered Orders accepted by Coco republic:

    (a)

    The Customer will be advised, at least 48 hours before the Ready Date, of the four-hour window (during business hours) on the Ready Date in which the Goods will be delivered.

    (b)

    The Customer must:


    (i) ensure that the correct delivery address is provided in the Order;


    (ii) inform Coco Republic of any issues, difficulties or specific requirements associated with the delivery of Goods at time of purchase, or where such issues, difficulties or specific requirements arise or become apparent after the time of purchase, as they arise or become apparent;


    (iii) ensure that the Goods ordered are capable of effective and safe delivery, including that the Goods will fit through access areas such as doorways and stairs; and


    (iv) ensure safe access for the delivery of Goods, including by ensuring that the delivery location does not require Coco Republic's delivery personnel to navigate hazardous terrain or active construction sites, or delivery Goods via fire stairs, inclinators or balcony lifts.

    (c)

    Coco Republic may accept or reject any request from the Customer to update the delivery address, and will notify the Customer of the updated delivery fee if such request is accepted.

    (d)

    The Customer acknowledges and agrees that unforeseeable circumstances (such as traffic congestion, weather events, delivery delays, and road closures) may impact Coco Republic's ability to deliver by the Ready Date, and that in such cases delivery may need to be rescheduled.

    (e)

    Delivery will only be made to a person authorised under the customer account, unless agreed otherwise with Coco Republic prior to delivery. Any person who accepts delivery of the goods at the delivery address must be 18 years or over and able to accept delivery.

    (f)

    The Customer acknowledges and agrees that, subject to any Non-Excludable Rights, if Coco Republic is unable to deliver the Goods due to the Customer's failure to comply with clause 3.3(a):


    (i) Where possible, Coco Republic will leave the Goods at the Customer's premises (Drop Off) and:


    (A) the Customer releases Coco Republic from any liability arising from the Drop Off; and


    (B) the Customer will not be entitled to any refund or exchange in relation to the Goods, arising from the Drop Off.


    (ii) In the event a Drop Off is not possible, the Goods will be returned to the Coco Republic Warehouse and the Customer will be charged for the pre-arranged delivery costs (if not already paid for prior to delivery), the cost of redelivery and an additional $50 administration fee.

    (g)

    The Customer may order Goods from Coco Republic provided the required delivery location is within Coco Republic's Serviceable Area. Coco Republic may from time to time, at its sole discretion, accept orders requiring delivery to locations outside of its Serviceable Area (however, for the avoidance of doubt, acceptance of such orders does not modify or extend the definition of Serviceable Area to apply to new locations).

    3.4

    Collected Order

    (a)

    The Customer must collect the Goods the subject of a Collected Order on the Ready Date.

    (b)

    In placing a Collected Order, the Customer acknowledges and agrees that:


    (i) it is the Customer's responsibility to load the Goods into its vehicle, secure the Goods at the Coco Republic Warehouse and to provide all necessary labour and materials required for such purpose;


    (ii) aside from placing the Goods in the loading dock or near the Customer's vehicle, Coco Republic is under no obligation to assist the Customer to load or secure the Goods;


    (iii) the Customer must sign a proof of pick up document at the collection point and must permit Coco Republic to take photos of the Goods at handover; and


    (iv) the Customer has had the opportunity to inspect the Goods upon collection and raise any obvious defects with Coco Republic at that time.

    3.5

    Collection by Carrier

    (a)

    Where the Customer has arranged for a Carrier to collect the Goods, the Customer:


    (i) must arrange for the Carrier to collect the Goods on the Ready Date;


    (ii) acknowledges and agrees that:


    (A) it is the Customer's responsibility to pay all associated charges and insurances direct to the Customer's Carrier;


    (B) the Customer must coordinate the collection of Goods with Coco Republic at least 48 hours in advance of the Ready Date;


    (C) it is the Carrier's responsibility to load the Goods into its vehicle, secure the Goods at the Coco Republic Warehouse and to provide all labour and materials required for such purpose;


    (D) aside from placing the Goods in the loading dock or nearthe Carrier's vehicle, Coco Republic is under no obligation to assist the Carrier to load or secure the Goods;


    (E) the Carrier must provide written evidence of its authority to collect the Goods on behalf of the Customer to Coco Republic on pickup;


    (F) the Carrier will be required to sign a proof of pick up document at the collection point and must permit Coco Republic to take photos of the Goods at handover; and


    (G) the Carrier, on behalf of the Customer has had the opportunity to inspect the Goods upon collection and raise any obvious defects with Coco Republic at that time.

    3.6

    Changes to Ready Date

    (a)

    The Customer may not change or cancel the Ready Date without Coco Republic's prior written consent.

    (b)

    If Coco Republic consents to a change or cancellation of the Ready Date, but the Customer requested the change or cancellation less than two Business Days before the Ready Date, the Customer will be charged a $50 administration fee and, in the case of a Delivered Order, all pre-arranged delivery costs (if not already paid) and the cost of re-delivery.

    3.7

    Failure to accept delivery or collection of the Goods

    (a)

    If the Customer does not collect or accept delivery of the Goods within 21 days from the Ready Date, and provided that Coco Republic has since attempted to contact the Customer using the Customer's nominated contact details to arrange collection or delivery:


    (i) where the Goods are stocked (non-customised) items, the Goods will be reallocated to another customer who has placed an order for the same goods or otherwise returned to Coco Republic's stock, and the Customer must contact Coco Republic to arrange for a time for collection or re-delivery (noting that this may create delays for the Customer where additional stock has to be ordered in); and


    (ii) where the Goods are no longer able to be returned to stock (including clearance, ex-display and discontinued stock) or have been customised to the Customer's preferences, a storage fee of $500 (inclusive of GST) per week (and prorated for any part of a week) will be payable by the Customer until collection or delivery is arranged for the Goods. Storage fees will be incurred on a weekly basis until collection or delivery has been completed. The Customer's Order will not be made available for collection or redelivered until any storage fees are paid prior to final delivery.

    (b)

    If the Customer has not collected or accepted delivery of the Goods within 3 months after the Ready Date (Relevant Period) Coco Republic may sell or dispose of the Customer's Goods in any manner that Coco Republic deems appropriate, provided that Coco Republic:


    (i) has first attempted to contact the Customer using the Customer's nominated contact details during the Relevant Period to arrange collection or delivery; and


    (ii) has not caused the Customer to be unable to collect or accept delivery of the purchased Goods.

    (c)

    If, in accordance with clause 3.7(a), Coco Republic returns the Goods to stock or otherwise sells the Goods, Coco Republic will issue a Store Credit to the Customer for the following amounts:


    (i) where the Goods are stocked (non-customised) items, the amount paid by the Customer to Coco Republic for the Goods less any outstanding storage fees and a 20% restocking fee to cover Coco Republic's administrative and handling costs; or


    (ii) where the Goods are no longer able to be returned to stock (including clearance, ex-display and discontinued stock) or have been customised to the Customer's preferences, the amount paid by the Customer to Coco Republic for the Goods less any outstanding storage fees and a 55% restocking fee to cover Coco Republic's administrative and handling costs.

    3.8

    Coco Republic's liability

    Subject to any Non-Excludable Rights:

    (a)

    If for any reason Coco Republic is unable to fulfil a Customer's Order or deliver the Goods to the Customer by the estimated delivery date or at all (in the case of a Delivered Order), the Customer will be notified and may (at its discretion) cancel the Order and receive a refund of the price of the Goods or a Coco Republic Gift Card for the value of the Goods;

    (b)

    in all other cases, Coco Republic will not be liable for any Loss incurred by the Customer where Goods (or any of them) are not made available for collection or delivered by the Ready Date or at all.

  • 4. Title and risk

    4.1

    Risk in the Goods passes to the Customer when the Goods are loaded at the Coco Republic Warehouse for delivery to, or collection by, the Customer (or the Carrier, where applicable).

    4.2

    Title to the Goods passes to the Customer on payment in full of the Price for the Goods, and all other amounts payable by the Customer to Coco Republic on any account whatsoever.

  • 5. Pricing and payment

    (a)

    The price for the Goods will be as set out on the Website or otherwise quoted by Coco Republic to the Customer (Price).

    (b)

    All prices quoted or listed on the Website are in Australian dollars and include all applicable taxes, including GST, unless otherwise specified.

    (c)

    The prices listed on the Website are subject to change from time to time without notice. It is the Customer's responsibility to check Coco Republic's prices on the Website prior to placing an Order.

    (d)

    The Price for Goods ordered is fixed from the time that the Customer's Order is accepted by Coco Republic. Any subsequent price fluctuations will not be retroactively applied to confirmed Orders. 

    (e)

    Except as otherwise stipulated in respect of a promotion, or as otherwise agreed between Coco Republic and the Customer, the Customer must pay the Price in the following instalments:


    (i) a deposit at the time of purchase which will be equal to 55% of the total Price of the Goods purchased by the Customer (Deposit); and


    (ii) the balance of the total Price of the Goods purchased by the Customer on an agreed date prior to the Ready Date (Balance Payment Date) being not more than 10 Business Days from the date the Customer is notified the Goods are available for delivery/ collection .

    (f)

    The Customer acknowledges and agrees that it must pay the Price in full by the Balance Payment Date. Unless otherwise agreed in writing between the parties, Coco Republic may withhold collection or delivery of the Goods until the Customer has paid the Price in full.

    (g)

    If the Customer has not paid the balance of the Price by the Balance Payment Date and does not rectify this failure within 10 Business Days after receiving notice of the failure from Coco Republic, Coco Republic may cancel the Order and, subject to clause (h), the Customer shall forfeit the Deposit.

    (h)

    Despite clause (g):


    (i) if Coco Republic returns the Goods to stock or otherwise sells the Goods Coco Republic will issue a Gift Card to the Customer for the amount of the Deposit paid by the Customer to Coco Republic for the Goods less a restocking fee equal to 20% of the Price of the relevant Goods, to cover Coco Republic's administrative and handling costs; and


    (ii)where the Goods are no longer able to be returned to stock (including clearance, ex-display and discontinuted stock) or have been customised to the Customer's preferences, the Deposit will be forfeited in full.

  • 6. Cancellation

    Subject to any Non-Excludable Rights:

    6.1

    Coco Republic may cancel an Order after it has been accepted where it is reasonably required to do so in response to a supply shortage

    6.2

    The Customer may not cancel an Order after it has been accepted without Coco Republic's consent, which consent will only be granted in extremely limited circumstances at its discretion;

    6.3

    Coco Republic will not under any circumstances consent to an Order cancellation or provide any refund in respect of:


    (a) Goods that are ex-rental products, clearance products or floor stock products; or
    (b) Goods that are customised to the Customer's preference or are otherwise non-stock or bespoke products.

    6.4

    If Coco Republic consents to an Order cancellation, the Customer acknowledges and agrees that if the Order contains Goods which are stocked (non-customised) items, the Customer will receive a refund for all amounts paid to Coco Republic towards those Goods, less a 20% restocking fee to cover Coco Republic's administrative costs and other expenses incurred in handling and cancelling the Order.

  • 7. Returns and refunds

    Subject to any Non-Excudable Rights, all returns for Defective Goods will be dealt with in accordance with clause 8, and no refund or exchange will be provided to the Customer for any change of mind or an error in ordering the Goods, except in accordance with clause 6 (if applicable).
  • 8. Defects

    8.1Subject to Australian Consumer Law
    (a)

    The Australian Consumer Law provides Consumers with a number of Non-Excludable Rights. This clause 8 is therefore to be read as subject to such Non-Excludable Rights, and will not apply to the extent that it excludes, restricts or modifies those Non-Excludable Rights or is otherwise contrary to law.

    (b)

    The following specific mandatory text applies to Consumers:

    Our Goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the Goods repaired or replaced if the Goods fail to be of acceptable quality and the failure does not amount to a major failure

    8.2Defective Goods
    (a)

    The Customer must, as soon as possible after collection or delivery of the Goods (as applicable), check whether the Goods are Defective Goods when delivered. If a defect is identified, the Customer must immediately stop using the Goods.

    (b)

    Coco Republic will not be liable for any Defective Goods unless the Customer notifies Coco Republic with full details and a description within the period from the time of collection or delivery (as applicable) within which it would be reasonable to expect the relevant defect to be identified or become apparent (Defect Notice), otherwise the Customer is deemed to have accepted the Goods.

    8.3

    Process for making a defect claim

    (a)

    All Defect Notices are to be given to the Coco Republic Concierge Care Team by calling 1300 000 220 or by email via productsupport@cocorepublic.com.au.

    (b)

    Coco Republic will, upon receipt of a Defect Notice, contact the Customer to help determine, acting reasonably, whether the Goods are Defective Goods and, if they are, will inform the Customer how Coco Republic will remedy the relevant defect. Coco Republic may, at its discretion, request further information or assistance from the Customer for the purposes of making this determination, including arranging for a virtual and/or physical inspection of the Goods, and the Customer must promptly comply with all such requests.

    (c)

    If Coco Republic requires the return of the Goods for the purposes of assessing a Defect Notice or providing a remedy under this clause, Coco Republic will bear the reasonable delivery costs of any such return, provided however that if Coco Republic subsequently determines after receiving and inspecting the Goods (acting reasonably) that the Goods are not Defective Goods, the cost of return (and any re-delivery to the Customer) will be charged to the Customer.

    (d)

    Defective Goods claim may become void if the goods are located outside of Coco Republic's Serviceable Area.

    8.4

    Remedy for Defective Goods

    If Coco Republic determines, acting reasonably, that the Goods are Defective Goods, Coco Republic will, in its sole discretion, provide the Customer with one of the following remedies:
    (a)a repair of the Goods;
    (b)a refund of the cost of the Goods; or
    (c)

    a replacement of the Goods with goods that are at least equivalent to the original Goods in function and quality. When Goods or a component of the Goods are replaced, any replacement item becomes the property of the Customer and the replacement item becomes the property of Coco Republic.  

  • 9. Material Variation

    9.1

    Coco Republic uses natural materials in the production of Goods available for purchase by the Customer and as such colour, shade, tone, markings, texture and veining may vary between samples of the Goods and the Goods supplied. This may include, but is not limited to, materials such as timber,marble, stone, leather, fabric, velvet, cowhide and glassware (Materials). The Customer acknowledges that, due to the use of Materials, the Goods supplied may:


    (a) exhibit variations in shade, colour, texture, surface, finish, markings and may contain natural fissures, occlusions, lines, indentations and may fade or change colour over time;


    (b) expand, contract or distort as a result of exposure to heat, cold, weather;


    (c) mark or stain if exposed to certain substances; and


    (d) be damaged or disfigured by impact or scratching.

    9.2

    Subject to clauses 8 and 14 of this Agreement, and any Non-Excludable Rights, while Coco Republic will make every effort to match samples of the Goods to the Goods supplied, Coco Republic accepts no liability whatsoever where the Goods supplied differ to samples of the Goods due to the Materials used to produce the Goods. For the purpose of this clause samples include items on display in any of Coco Republic’s showrooms or online on its website.

    9.3

    Any advice, recommendation, information, assistance or service provided by Coco Republic in relation to Goods supplied is given in good faith and, subject to any Non-Excludable Rights, shall be accepted without liability on the part of Coco Republic and it shall be the responsibility of the Customer to confirm the accuracy and reliability of the same in light of the use to which the Customer makes or intends to make of the Goods.

  • 10. Floor Stock

    The Customer acknowledges and agrees that, subject to clause 8 and any Non-Excludable Rights, all Goods which are ex-rental and floor stock are purchased in the condition they are displayed in and the Customer will not be permitted to return such Goods or entitled to receive any refund or exchange for a change of mind or an error in ordering.

  • 11. Goods and Services Tax (GST)

    11.1

    Words or expressions used in this clause that are defined in the GST Act have the same meaning given to them in that Act.

    11.2

    Unless otherwise stated, any amount specified in the Contract as the consideration payable for any taxable supply includes any GST payable in respect of that supply.

    11.3

    Each party agrees upon request to do all things, including providing valid tax invoices and other documentation that may be necessary or desirable to enable or assist the other party to claim any input tax credit, adjustment or refund in relation to any amount of GST paid or payable in respect of any supply made under or in connection with the Contract.

    11.4

    If an adjustment event arises in relation to a taxable supply made by a party under this Contract (supplier), the amount paid or payable by the party to whom the taxable supply is made (recipient) will be amended to reflect this and a payment will be made by the recipient to the supplier or by the supplier to the recipient, as the case may be.

  • 12. Gift Cards

    12.1

    The terms and conditions set out in this clause 12 apply where a Customer purchases or makes payment using a Coco Republic gift card (Gift Card).

    12.2

    Purchase and activation of Gift Cards


    (a) Gift Cards are available for purchase from any Coco Republic showroom.


    (b) A Customer purchasing a Gift Card must nominate the amount that it wants to put on the Gift Card (which must be a minimum of $50.00) and pay that amount by any means other than by another Gift Card.


    (c) Coco Republic will also collect personal information about you or the recipient of the Gift Card and create an account in the name of the cardholder which will be linked to the unique reference number of the card. The information we collect will include the cardholder’s name, email, address and contact number. Please refer to our Privacy Policy in relation to how we collect, use, handle and disclose your personal information.


    (d)Once payment has been accepted, the Gift Card will take 1-3 working days to be activated. Until activation, the Gift Card cannot be used for any transactions.

    12.3

    Using Gift Cards


    (a) A Customer may redeem a Gift Card by presenting the Gift Card at the point of purchase at any Coco Republic showroom, or by entering in the relevant details on the Website.


    (b) If a Customer's Gift Card exceeds the total amount of the Customer's Order, the remaining balance will be automatically updated on the Gift Card.


    (c) If a Customer's Order exceeds the value of the Gift Card, the Customer must pay the remaining balance of the Order by an alternative form of payment (including by store credit).


    (d) A Customer cannot exchange a Gift Card or any part of it for cash.

    12.4

    Cancellation and expiry of Gift Cards


    (a) Unless otherwise indicated, Gift Cards are valid for thirty six (36) months after their date of purchase.


    (b) Any balance remaining on a Gift Card after its expiry will be forfeited and will automatically become the property of Coco Republic.


    (c) Gift Cards cannot be re-loaded or topped-up with additional credit. Once a Gift Card reaches a zero balance, that card will expire.


    (d) Coco Republic may cancel a Gift Card for any reason, at any time without notice. If so, a refund or a replacement Gift Card of equivalent value will be provided.


    (e) Gift Cards are the sole responsibility of the purchaser and recipient. Coco Republic is not responsible for lost, stolen or damaged cards or unauthorised use.

  • 13. Store credit

    13.1The terms and conditions set out in this clause 13 apply where Coco Republic issues a Customer with store credit, which the Customer may use to purchase or make payment to Coco Republic for Goods (Store Credit).
    13.2

    Using Store Credit


    (a) Store Credit may be used to purchase Goods at any Coco Republic showroom in Australia. At this time Store Credit cannot be used to purchase Goods on the Website.


    (b) If a Customer's Store Credit exceeds the total amount of the Customer's Order, the remaining balance of the Store Credit will be automatically updated.


    (c) If a Customer's Order exceeds the value of the Store Credit, the Customer must pay the remaining balance of the Order by an alternative form of payment.


    (d) A Customer cannot exchange Store Credit or any part of it for cash.

    13.3

    Cancellation and expiry of Store Credit


    (a) Store Credit is valid for thirty six (36) months after the date it is issued.


    (b) Any balance remaining on the Store Credit after its expiry will be forfeited and will automatically become the property of Coco Republic.

  • 14. Warranties

    14.1

    Mandatory wording

    Our Goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the Goods repaired or replaced if the Goods fail to be of acceptable quality and the failure does not amount to a major failure.

    14.2

    Definitions

    In this clause 14:

    (a)

    Commercial Use Furniture means Goods acquired by the Customer for a business or commercial use, where the sales document provided to the Customer states that a Commercial Use Furniture Warranty applies;

    (b)

    Ex-Rental Stock means Goods which are second-hand, used or ex-rental, where the sales document provided to the Customer states that an Ex-Rental Stock Warranty applies;

    (c)

    Extreme Use means any damage caused to Goods which are outside of normal wear and tear, including spills from acids, solvents, dyes or other corrosive materials, ink, pant or bodily fluids, moisture of any kind, improper cleaning techniques or placing Goods outsides in close proximity to heat or in direct sunlight;

    (d)

    Factory Second Stock means Goods which contain a fault or imperfection (e.g. cosmetic issues like scratching or denting) or are ex-display models or floor stock and thus sold at a reduced price, where the sales document provided to the Customer states that a Factory Stock Warranty applies;

    (e)

    Furniture means Goods described as furniture acquired by the Customer, but excluding any Outdoor Furniture, Upholstered Furniture or Commercial Use Furniture;

    (f)

    Lighting & Homewares means Goods described as lighting or homewares acquired by the Customer, but excluding any light globes;

    (g)

    Outdoor Furniture means Goods described as outdoor furniture acquired by the Customer;

    (h)

    Structural Warranty means a warranty for defects in the frame or internal structure of Goods, and excludes any defects in the surface, decoration, fabric, cracks or finish of Goods; and

    (i)

    Upholstered Furniture means Goods described as upholstered furniture acquired by the Customer.

    14.3

    Limited warranty

    In addition to any rights the Customer may have under this agreement and the Australian Consumer Law, and subject to the exclusions set out in clause 14.4, Coco Republic provides the following limited warranties:

    (a)

    a Structural Warranty for Furniture for 5 years (or 1 year for Furniture Ex-Rental Stock or Furniture Factory Second Stock);

    (b)

    a Structural Warranty for Outdoor Furniture for 2 years (or 1 year for Outdoor Furniture Ex-Rental Stock or Outdoor Furniture Factory Second Stock)

    (c)

    a Structural Warranty for Commercial Use Furniture for 2 years (or 1 year for Commercial Use Furniture Ex-Rental Stock or Commercial Use Furniture Factory Second Stock)

    (d)

    a Structural Warranty for Lighting & Homewares for 1 year (including for Lighting & Homewares Ex-Rental Stock or Lighting & Homewares Factory Second Stock);

    (e)

    a Structural Warranty for Upholstered Furniture for 1 year (including for any Upholstered Furniture Ex-Rental Stock or Upholstered Furniture Factory Second Stock), which will apply to any compression or expansion from polyurethane foam and feather inserts, but will not apply to feather inserts;

    14.4

    Exclusions

    Subject to any Non-Excludable Rights that may apply to the Customer, the warranties listed in clause 14.3 do not apply in relation to:

    (a)

    Goods that are located outslide of Coco Republic's Serviceable Area (apart from any Goods that Coco Republic agreed to deliver to a Customer outside of the Serviceable Area under clause 3.1(c), provided those Goods remain located at the original delivery location);

    (b)

    Goods which, by their nature or design, can be expected to exhibit minor flaws or variations, for example Goods which are designed to be of a rustic nature where surface details may vary from the imagery or display model;

    (c)

    defects or damage resulting from the Customer's negligence, abuse or misuse of the Goods, including inadequate or improper maintenance, exposure to water, direct sunlight, salt air, chemicals, accidents, any use for which the product was not designed or for any ordinary wear-and-tear;

    (d)

    the fabric or leather coverings of Goods, or Goods made up of cane or wicker, unless the sale document provided to the Customer expressly states that a warranty will apply;

    (e)

    any failure by the Customer to follow the Coco Republic Care Instructions (located here) or manufacturer’s instructions or specifications;

    (f)

    any damage caused by a transport carrier engaged by the Customer directly (except where pre-approved or expressly recommended by Coco Republic);

    (g)

    any Extreme Use; or

    (h)

    any damage caused by work carried out on or in respect of the Goods by a contractor or third party (except where pre-approved or expressly recommended by Coco Republic).

    14.5

    Claiming under this warranty

    (a)

    If a defect appears in Goods covered by this warranty during the relevant warranty period, the Customer must stop using the Goods immediately.

    (b)

    To make a claim under this warranty, the Customer must contact Coco Republic using the details set out in clause 20. Once the Customer's claim is received by Coco Republic, a representative of Coco Republic will help to determine, acting reasonably, whether the warranty claim is valid and, if it is, will inform the Customer how Coco Republic will honour it.

    (c)

    After the Customer lodges a warranty claim, Coco Republic may, before providing warranty service, require the Customer to provide proof of purchase details, to respond to questions designed to assist with determining potential defaults and to follow Coco Republic's procures for obtaining warranty service, which may include a physical or virtual inspection of the Goods. The Customer must respond to all requests promptly.

    (d)

    Subject to any Non-Excludable Rights that may apply to the Customer, Coco Republic will bear the reasonable delivery cost of any required returns under this clause, however if Coco Republic determines after receiving and inspecting the Goods that the the Customer does not have a valid warranty claim, the cost of return (and any re-delivery to the customer) will be charged to the Customer.

    14.6

    Remedies

    Subject to any Non-Excludable Rights that may apply to the Customer, if the Customer submits a valid claim under clause 14.5, Coco Republic will, at its option:

    (a)

    repair the Goods;

    (b)

    refund the cost of the Goods; or

    (c)

    replace the Goods with goods that are at least equivalent to the original Goods in function and quality. When Goods or a component of the Goods are replaced, any replacement item becomes the property of the Customer and the replaced item becomes the property of Coco Republic.

    14.7

    Separate or additional warranties

    If a separate or additional manufacturer’s warranty applies to the Goods purchased by the Customer, Coco Republic will advise the Customer of its details and provide all further assistance and information that may be required to allow the Customer to claim under such warranty.

  • 15. Claims and limitation of liability

    15.1

    The Australian Consumer Law provides Consumers with a number of Consumer Guarantees that cannot be excluded or limited. The limitations of liability set out in these Terms are therefore subject to, and will not apply to the extent that they limit or exclude such Consumer Guarantees.

    15.2

    Except only for those rights and remedies that the Customer has in respect of the Goods under the Australian Consumer Law which cannot be lawfully excluded, restricted or modified:


    (a) Coco Republic excludes any liability for Consequential Loss;


    (b) All conditions, warranties and implied terms, whether statutory or otherwise, are excluded in relation to the Goods; and


    (b) Coco Republic is not liable to the Customer for any Loss which the Customer suffers, incurs or is liable for in connection with supply of the Goods under the Contract except in accordance with this clause 15.

  • 16. Force Majeure

    16.1

    In this clause 16, Force Majeure means an act of God, war, revolution or any other unlawful act against public order or authority, an industrial dispute including strike or other labour disturbances, a government order or restraint, pandemic and epidemic, a shortage or unavailability of raw materials, production capacity or transportation, and any other event not within the reasonable control of Coco Republic.

    16.2

    Where Force Majeure prevents or delays Coco Republic from performing any obligation under the Contract, the requirement to perform that obligation is suspended as long as the Force Majeure continues.

  • 17. Your obligations when using the Coco Republic Website

    17.1Trade Marks and Copyright
    (a)

    Coco Republic”, “Coco Republic Furniture” and "Republic Furniture" are the trading names for Saveba Pty Ltd (ACN 002 728 985). All references to Coco Republic include a reference to all of its related entities, authorised licensees and agents.

    (b)

    Coco Republic Trade Marks” means all trade marks (whether or not they are registered) and trading names belonging to Coco Republic.

    (c)

    Under Australian and international law, the material on our Website, including all pages, graphics and services, is subject to copyright. You must not:


    (i) unlawfully use any of our copyright material;


    (ii) pass off content from our site as your own - this includes the practice of 'framing' our site within another site as well as copying and re-using parts of the site or;


    (iii) use the Coco Republic Trade Marks without our prior written consent.

    17.2Unacceptable content
    (a)

    To ensure that using the Coco Republic websites is a pleasant experience for everyone, you are prohibited from posting or uploading any material on the website that:


    (i) violates any laws or is false or misleading;


    (ii) is threatening, abusive, defamatory, obscene or indecent;


    (iii) infringes any third-party rights including copyright, trade marks or other intellectual property rights;


    (iv) distributes viruses or any other technologies that may harm the Coco Republic websites, the interests or property of Coco Republic users;


    (v) imposes an unreasonable load on our infrastructure or interferes with the proper working of the Websites;


    (vi) copies, modifies, or distributes any other person's content without their consent;


    (vii) uses any robot, spider, scraper or other automated means to access the Coco Republic websites and collect content for any purpose without our express written permission;


    (viii) harvests or otherwise collects information about others, including email addresses, without their consent;


    (ix) bypasses measures used to prevent or restrict access to the Websites.

    17.3

    Comments and content

    Coco Republic invites you to engage in vibrant and lively discussions in our comments section(s). However, there are limits to acceptable communication and we require that discussion and comments posted by users on the Coco Republic websites are constructive and civilised. Coco Republic has the right (in its sole discretion) to pre-screen, review, flag, filter, modify, refuse or remove any or all content from the Websites. If you find any content that is objectionable please contact the Coco Republic Privacy Officer, whose details are listed below. 

    17.4

    User generated content

    (a)

    If you upload content, you agree to


    (i) include attributions including the author and source where required by law to do so, and confirm that you have obtained the necessary rights to use the material in the way in which it is being used;


    (ii) indemnify us against all liability claims or proceedings whatsoever arising from the publication of such Content in relation to defamation, breach of copyright, infringement of trade marks or names of publication titles, unfair competition, trade practices, royalties, violation of rights or privacy;


    (iii) warrant that the Content complies with all relevant laws and regulations and that its publication will not give rise to any rights against or liabilities to us, our business partners and in particular that nothing included in relation to content posted on the Coco Republic websites is capable of a breach of the Australian Consumer Law.


    (iv) If you post materials to or links from the Websites that infringe any third party rights, you will indemnify Coco Republic against any loss, liability, damage, cost (including Coco Republic’s reasonable legal costs) or expense arising out of or in connection with any failure on your part to obtain any necessary rights, consents, licenses or permissions or your conduct on the Websites.

    17.5

    Copyright Assignment

    You agree to assign copyright in all original content that you post on the Websites to Coco Republic and its partners, and agree to formally record such assignments when required.  Coco Republic and its partners retain the copyright on all content, design and artwork produced for the Websites.

    17.6

    Consent

    If you upload photographs, audio or video recordings of yourself, you consent to give Coco Republic and our partners the right to use these photographs and recordings in the production of the Websites. You will further allow Coco Republic and our partners the right to use or reproduce your likeness in whole or in part for publicity or broadcast purposes as they reasonably see fit.

    17.7

    Disclaimers

    You acknowledge and agree that:

    (a)

    Neither Coco Republic nor its partners, representatives and associated agents are liable to you or any third party for any loss in connection with the use of the Websites. This general disclaimer is not restricted or modified by any of the following specific warnings and disclaimers;

    (b)

    You use the Websites at your own risk;

    (c)

    Neither Coco Republic nor its related companies represent or warrant:


    (i) that your use of the Coco Republic websites will meet your requirements;


    (ii) that your use will be uninterrupted, timely, secure or free from error;


    (iii) the accuracy of any information obtained by you as a result of your use of the Coco Republic websites, and


    (iv) that defects in the operation or functionality of any part of the Coco Republic websites will be corrected.


    (d)

    Any material downloaded or otherwise obtained through the use of the services is done at your own discretion and risk and that you will be solely responsible for any damage to your computer system or other device or loss of data that result from the download of any such material.

    (e)

    Subject to these Terms and any Non-Excludable Rights, Coco Republic excludes all warranties and conditions of any kind whether express or implied to the fullest extent permitted by law.

    17.8

    Third party websites

    Our websites may link to third party websites which are not owned or operated by Coco Republic. We are not responsible for the content on, and the terms and conditions pertaining to, these external sites. We recommend that you investigate these sites own terms and conditions.

  • 18. Privacy

    In order for you to receive the full benefit of our Goods, we will need to collect and use your personal information. Our policy regarding the collection, handling and use of personal information is set out in our Privacy Policy which you accept by using the Websites. To read our privacy policy click here.

    Contacting our Privacy Officer

    Privacy Officer

    Coco Republic

    24-32 O'Riordan Street

    Alexandria NSW 2015

    Phone:  1300 000 220

    Email:    privacyofficer@cocorepublic.com.au

  • 19. General

    19.1

    The Contract is governed by and construed in accordance with the laws of the State of New South Wales, Australia. Coco Republic and the Customer submit to the non-exclusive jurisdiction of the courts of that State and courts entitled to hear appeals from those courts.

    19.2

    In these Terms, the words 'include', 'including', 'for example', 'such as' or any form of those words or similar expressions do not limit what else is included and must be construed as if they are followed by the words 'without limitation' unless there is express wording to the contrary.

    19.3

    If a provision in these Terms is wholly or partly void, illegal or unenforceable in any relevant jurisdiction, that provision or part must, to that extent, be treated as deleted from these Terms for the purposes of that jurisdiction. This does not affect the validity or enforceability of the remainder of the provision of any other provision of these Terms.

    19.4

    The Customer and Coco Republic are not and are not taken to be in a partnership, joint venture, employment or fiduciary relationship. Nothing in this agreement gives a party authority to bind the other party in any way.

  • 20. Enquiries

    For all enquiries related to your Order, including delivery, warranty or product support matters, please contact the concierge team as per below:

    Coco Republic Concierge

    Phone:   1300 000 220

    Email:    concierge@cocorepublic.com.au

    Post:      24-32 O'Riordan Street, Alexandria NSW 2015

Last Updated on 1 July 2023.


Promotions

  • Super Storewide Sale, 30% Off Everything*

    *Not valid in conjunction with any other offer. 
    Discount applied to the recommended retail price for full price products. 
    Promotional 
    discount is not valid on delivery charges, gift cards, interior design services and clearance products. 
    To qualify for this promotional 
    discount payment must be made in full at time of placing your order. 
    Offer valid for a limited time – promotion commences Monday 15th 
    May at 12:00AM AEST and expires on Sunday 2nd July 2023 at 11:59PM AEST (Promotional Period).
    Offer is subject to availability and 
    while stocks last.
    Coco Republic’s standard terms and conditions apply to this promotion.
    Coco Republic reserves its right to vary, 
    amend and/or cancel this offer during the Promotional Period. 

  • Vicinity Staff Discount

    *Not valid in conjunction with any other offer.
    Discount applied to the recommended retail price for full-price products.
    Promotional discount is not valid on delivery charges, gift cards and interior design services.
    Offer is subject to availability and while stocks last.
    Coco Republic’s standard terms and conditions apply to this promotion.
    Coco Republic reserves its right to vary, amend and/or cancel this offer.

  • Balgowlah Offer

    *Spend $1500 and get $500 off (Offer) is valid for a limited time only – promotion commences on Monday 26th June at 12:00AM AEST and expires on Monday 24th July 2023 at 11:59PM AEST (Promotional Period). 
    To qualify for the Offer, you must spend a minimum of AUD $1,500 or more on furniture and homewares in-store at our Balgowlah Showroom in one transaction (Transaction) during the Promotional Period.
    This Offer is only valid at Coco Republic Balgowlah Showroom. Discount is applied at the recommend retail price.
    The minimum spend is not valid on delivery charges, gift cards, interior design services and clearance items.
    Not valid in conjunction with any other offer.
    In order to qualify for this Offer, payment must be made in full on the day of purchase during the Promotional Period.​
    This card can only be used once and must be surrendered at time of purchase.
    Coco Republic’s standard terms and conditions apply to this promotion. 
    Coco Republic reserves its rights to vary, amend and/or cancel this offer during the promotional period. ​

  • Canberra Offer

    *Spend $1500 and get $500 off (Offer) is valid for a limited time only – promotion commences on Monday 26th June at 12:00AM AEST and expires on Monday 24th July 2023 at 11:59PM AEST (Promotional Period). 
    To qualify for the Offer, you must spend a minimum of AUD $1,500 or more on furniture and homewares in-store at our Canberra Showroom in one transaction (Transaction) during the Promotional Period.
    This Offer is only valid at Coco Republic Balgowlah Showroom. Discount is applied at the recommend retail price.
    The minimum spend is not valid on delivery charges, gift cards, interior design services and clearance items.
    Not valid in conjunction with any other offer.
    In order to qualify for this Offer, payment must be made in full on the day of purchase during the Promotional Period.​
    This card can only be used once and must be surrendered at time of purchase.

    Coco Republic’s standard terms and conditions apply to this promotion. 
    Coco Republic reserves its rights to vary, amend and/or cancel this offer during the promotional period. ​


Competitions

L'Americano Father's Day 2022

  • 50% Off Interior Design Services

    ^50% off Interior Design Services (Promotion) is applied to the value of the Interior Design (AUD$500) and Interior Design Bespoke (AUD$2000) packages. 
    Promotion 
    is not valid in conjunction with any other offer.
    This offer is valid for a limited time only – promotion commences Monday 8th May at 9:00AM and expires on Sunday 
    13th May 2023 at 11:59AM AEST (Promotional Period). This promotion must be booked during the promotion time frame.
    The Interior Design Service 50% off service 
    fee is required at the time of the booking.
    This service is not refundable or exchangeable. 
    Coco Republic’s standard terms and conditions apply to this Promotion.
    Coco 
    Republic reserves its right to vary, amend and/or cancel this offer during the Promotional Period.
    Please refer to our website for the inclusions of the Interior Design and
    Interior Design Bespoke services (cocorepublic.com.au/interior-design-packages).

  • Free Metro Delivery

    Free Metro Delivery applies to orders made online or instore, is available for a limited time only, and only applies to metro postcodes as defined here:

    2000 2001 2006 2007 2008 2009 2010 2011
    2012 2013 2015 2016 2017 2018 2019 2020
    2021 2022 2023 2024 2025 2026 2027 2028
    2029 2030 2031 2032 2033 2034 2035 2036
    2037 2038 2039 2040 2041 2042 2043 2044
    2045 2046 2047 2048 2049 2050 2052 2055
    2057 2059 2060 2061 2062 2063 2064 2065
    2066 2067 2068 2069 2070 2071 2072 2073
    2074 2075 2076 2077 2079 2080 2081 2082
    2083 2084 2085 2086 2087 2088 2089 2090
    2092 2093 2094 2095 2096 2097 2099 2100
    2101 2102 2103 2104 2105 2106 2107 2108
    2109 2110 2111 2112 2113 2114 2115 2116
    2117 2118 2119 2120 2121 2122 2123 2124
    2125 2126 2127 2128 2129 2130 2131 2132
    2133 2134 2135 2136 2137 2138 2139 2140
    2141 2142 2143 2144 2145 2146 2147 2148
    2150 2151 2152 2153 2154 2155 2156 2157
    2158 2159 2160 2161 2162 2163 2164 2165
    2166 2167 2168 2170 2171 2172 2173 2175
    2176 2177 2178 2179 2190 2191 2192 2193
    2194 2195 2196 2197 2198 2199 2200 2203
    2204 2205 2206 2207 2208 2209 2210 2211
    2212 2213 2214 2216 2217 2218 2219 2220
    2221 2222 2223 2224 2225 2226 2227 2228
    2229 2230 2231 2232 2233 2234 2570 2620
    2745 2747 2748 2749 2750 2751 2753 2755
    2756 2759 2760 2761 2762 2763 2765 2766
    2767 2768 2769 2770 2754 2758 2619 2174
    2555 2556 2557 2558 2559 2560 2564 2565
    2566 2567 2575
    3000 3002 3003 3004 3005 3006 3008 3010
    3011 3012 3013 3015 3016 3018 3019 3020
    3021 3022 3023 3024 3025 3026 3027 3028
    3029 3031 3032 3033 3034 3036 3037 3038
    3039 3040 3041 3042 3043 3044 3045 3046
    3047 3048 3049 3050 3051 3052 3053 3054
    3055 3056 3057 3058 3059 3060 3061 3062
    3063 3064 3065 3066 3067 3068 3070 3071
    3072 3073 3074 3075 3076 3078 3079 3081
    3082 3083 3084 3085 3086 3087 3088 3089
    3090 3091 3093 3094 3095 3096 3097 3099
    3101 3102 3103 3104 3105 3106 3107 3108
    3109 3113 3114 3115 3116 3121 3122 3123
    3124 3125 3126 3127 3128 3129 3130 3131
    3132 3133 3134 3135 3136 3137 3138 3139
    3140 3141 3142 3143 3144 3145 3146 3147
    3148 3149 3150 3151 3152 3153 3154 3155
    3156 3158 3159 3160 3161 3162 3163 3165
    3166 3167 3168 3169 3170 3171 3172 3173
    3174 3175 3177 3178 3179 3180 3181 3182
    3183 3184 3185 3186 3187 3188 3189 3190
    3191 3192 3193 3194 3195 3196 3197 3198
    3201 3202 3204 3205 3206 3207 3335 3337
    3338 3427 3428 3429 3430 3431 3432 3437
    3751 3752 3753 3754 3755 3756 3757 3758
    3759 3760 3763 3765 3766 3767 3770 3775
    3781 3782 3786 3787 3788 3789 3791 3792
    3793 3795 3796 3800 3802 3803 3804 3805
    3806 3807 3808 3809 3911 3912 3930 3931
    3933 3938 3111 3915 3916 3918 3919 3926
    3927 3928 3929 3750
    4000 4001 4005 4006 4007 4008 4009 4010
    4011 4012 4013 4014 4017 4018 4019 4020
    4021 4022 4025 4030 4031 4032 4034 4035
    4036 4037 4051 4053 4054 4055 4059 4060
    4061 4064 4065 4066 4067 4068 4069 4070
    4073 4074 4075 4076 4077 4078 4101 4102
    4103 4104 4105 4106 4107 4108 4109 4110
    4111 4112 4113 4114 4115 4116 4117 4118
    4119 4120 4121 4122 4123 4124 4125 4127
    4128 4129 4130 4131 4132 4133 4151 4152
    4153 4154 4156 4157 4158 4159 4160 4161
    4163 4164 4165 4169 4170 4171 4172 4173
    4174 4178 4179 4183 4184 4205 4207 4208
    4209 4210 4270 4280 4285 4300 4301 4303
    4304 4305 4306 4309 4311 4312 4340 4346
    4500 4501 4502 4503 4504 4505 4506 4508
    4509 4520 4521 4271 4275 4212 4216 4211
    4560 4564 4214 4215 4217 4213 4226 4218
    4230 4227 4220 4219 4228 4221 4223 4224
    4225 4581 4655 4003 4702 4680 4677 4694
    4695 4701 4004 4155
    2600 2601 2602 2603 2604 2605 2606 2607
    2609 2611 2612 2614 2615 2617 2900 2902
    2903 2904 2905 2906 2911 2914
    6000 6003 6004 6005 6006 6007 6008 6009
    6010 6011 6012 6014 6015 6016 6017 6018
    6019 6020 6021 6022 6023 6024 6025 6026
    6027 6028 6029 6030 6031 6036 6050 6051
    6052 6053 6054 6055 6056 6057 6058 6059
    6060 6061 6062 6063 6064 6065 6066 6067
    6068 6069 6076 6090 6100 6101 6102 6103
    6104 6105 6106 6107 6108 6109 6110 6111
    6112 6121 6122 6123 6147 6148 6149 6150
    6151 6152 6153 6154 6155 6156 6157 6158
    6159 6162 6163 6164 6034 6165 6165 6166
    6166 6167 6167 6168 6169 6170 6171 6172
    6173

    Free Metro Delivery is not available to suburbs and postcodes outside of this defined metro area.

  • Complimentary Interior Design Service

    Not valid in conjunction with any other offer.
    This offer is only valid in Victoria and Australian Capital Territory.
    Offer valid for new Coco Republic Interior Design customers and valid for a limited time only – promotion commences Saturday 15th October at 9:00AM AEDT and expires on Monday 7th November at 6:00PM AEDT.
    Limit to one free interior design consultation per customer and per household, this promotion applies to new and existing Coco Club Members booked during the promotion time frame.
    To qualify for this offer you must be an existing Coco Club Member, or sign-up to and become a Coco Club Member via the Coco Republic website or instore.
    No booking fee is required.
    This free interior design consultation is not refundable or exchangeable.
    Coco Republic’s standard terms and conditions apply to this promotion.
    Coco Republic reserves its right to vary, amend and/or cancel this offer during the promotional period.

  • 1. Conditions of Entry

    1. The L’Americano Father’s Day 2022 (the Promotion) is offered by the Promoter, Saveba Hospitality Pty Ltd trading as L’Americano Espresso Bar (ABN 31 602 350 292) located at 24-32 O’Riordan Street, Alexandria NSW 2015 (Promoter).
    2. This competition is open to all Australian and New Zealand residents, who has a valid Instagram account. Entrants must be 18 years and over.
    3. Directors, management, employees, officers, and contractors (and their immediate families) of the Promoter or of agencies or companies associated with this Promotion are ineligible to enter. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister of 1st cousin. 
    4. The competition commences on 1 September 2022 at 6PM and concludes on 11th September 2022 at 11:59PM (Promotional Period). All times are AEST.
    5. If you enter the Promotion, you (Entrant) will be deemed to have accepted these Terms and Conditions.
  • 2. How to Enter

    1. To enter, participants must during the Promotional Period :
      1. Like the Competition Post on L’Americano Espresso Bar’s Instagram page; and
      2. Tag one (1) friend in the Competition Post on Coco Republic’s Instagram page; and
      3. Follow @lamericano_cafe social media account on Instagram (Standard Entry); and
      4. Make a reservation at L’Americano Espresso Bar between the Promotional Period.
      5. The Entrant
    2. The winner will be drawn on 12th September 2022 at 5PM at the Promoter’s office at 24 - 32 O'Riordan Street, Alexandria NSW 2015 and contacted within 24 hours.
    3. Winner will be notified by Instagram Direct Message.
    4. If the prize is not claimed by 9AM on 26th September 2022, the winner’s entry will be deemed invalid, and the Promoter reserves the right to conduct a further draw at 12PM on 27th September 2022 at the same location as the original drawing as are necessary to distribute the prize.
    5. If any redrawn prize is not claimed by 9AM on 11th October 2022, the prize will be forfeited.
    6. All decisions by the Promoter are final and binding. No correspondence will be entered into.
  • 3. Prize

    1. The award to the one (1) winner is a gift pack, which includes Lyres 600ml negroni pack, mixing jar, measure jigger and dehydrated oranges. The value of the prize is $200 AUD (Prize).
    2. If the Prize is unavailable, the Promoter reserve the right to substitute the Prize with a prize of equal value, in its sole discretion.
    3. The prize cannot be assigned, transferred, redeemed for cash, or substituted except by the Promoter who may at its sole discretion, subject to the relevant state authorities, substitute any prize with one of comparable value if the advertised prize is or becomes unavailable for any reason. The Promoter will not replace any lost or stolen prizes or take responsibility for any broken products in the delivery of the product or after it has been delivered. It is not the responsibility of the Promoter to insure any products.
    4. All decisions by the Promoter are final and binding. No correspondence will be entered into.
  • 4. Winner

    1. The Promotion is a game of chance. The winner will be drawn randomly and notified as per the terms of the Promotion and notified by Instagram Direct Message.
    2. The Promoter reserves the right to verify the validity of entries (including an entrant’s identity, age, and place of residence) and to disqualify any eligible entrant where the Promoter believes that the entry or the entry process has been tampered with or where any entry has been submitted not in accordance with the Terms and Conditions.
    3. All decisions by the Promoter are final and binding. No correspondence will be entered into.
  • 5. General

    1. To the extent of any inconsistency between these Terms and Conditions and any other reference to the Promotion, these Terms and Conditions with prevail.
    2. The Promoter reserves the right to, at its sole direction and without notice, to amend these Terms and Conditions and disqualify any individual who has breached these Terms and Condition or otherwise interfered with the proper conduct of the Promotion.
    3. These Terms and Conditions are governed by the laws of the State of New South Wales.
    4. Except for liability that cannot be excluded by law, the Promoter accepts no liability for any event, circumstances, loss, or expense arising from the Promotion, including but not limited to direct or indirect or consequential loss, or for personal injury suffered or sustained during the course of accepting of using the prize.
    5. The Promoter reserves its rights to recover damages or other compensation from any person who breaches these Terms and Conditions.
    6. While Instagram and Facebook may be used to advertise or promote the Promotion, Entrants acknowledge that the Promotion is in no way sponsored, endorsed, or administered by, or associated with Instagram or Facebook and release Instagram and Facebook from all liability in relation to this Promotion.
    7. The promoter reserves the right to, at its sole discretion and without notice, to amend these Terms and Conditions.
  • 6. Privacy

    1. The Promoter collects entrants' personal information to conduct the promotion. If the information requested is not provided, the entrant may not be able to participate in the promotion. All personal information collected will be dealt with in accordance with Australian privacy laws (defined by the Privacy Act 1988 (Cth)) and the Promoter’s Privacy Policy, which can be viewed at https://www.cocorepublic.com.au/privacy-policy. The Promoter will not disclose this information to anyone other than contractors who provide services to the Promoter for the purposes of conducting this promotion unless compelled or permitted by law. The contact details of the winning entry may be passed onto a third party for prize notification and fulfilment.

    Competitions

    Golden State of Mind Competition 2022

    • 1. Conditions of Entry

      1. The Golden State of Mind Competition 2022 (the Promotion) is offered by Saveba Pty Ltd trading as Coco Republic (ABN 64 002 728 985) located at 24-32 O’Riordan Street, Alexandria NSW 2015 (the Promoter).  
      2. This competition is open to all Australian, New Zealand and United States residents, who have a valid Instagram account. Entrants must be 18 years and over.
      3. Directors, management, employees, officers, and contractors (and their immediate families) of the Promoter or of agencies or companies associated with this Promotion are ineligible to enter.  Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin. 
      4. The competition commences on 4th November 2022 at 6PM and concludes on 27th November 2022 at 11:59PM (Promotional Period). All times are AEDT.  
      5. If you enter the Promotion, you (the Entrant) will be deemed to have accepted these Terms and Conditions. 
    • 2. How to Enter

      1. To enter, the Entrant must during the Promotional Period:  
        1. Follow @cocorepublic social media account on Instagram; and
        2. Like the Competition Post on Coco Republic’s Instagram page; and 
        3. Tag one person in the Competition Post comments on Coco Republic’s Instagram page who must also be following Coco Republic's Instagram Page
        4. Describe their summer Golden State of Mind in 25 words or less
      2. The winner will be drawn on 28th November 2022 at 5PM at the Promoter’s office at 24 - 32 O'Riordan Street, Alexandria NSW 2015 and contacted within 24 hours.
      3. Winner will be notified by directly on Instagram via Instagram Direct Message. 
      4. If the prize is not claimed by 9AM on 12th December 2022, the winner’s entry will be deemed invalid, and the Promoter reserves the right to conduct a further draw at 12PM on 19th December 2022 at the same location as the original drawing as are necessary to distribute the prize.
      5. If any redrawn prize is not claimed by 9AM on 9th January 2023, the prize will be forfeited.
      6. All decisions by the Promoter are final and binding. No correspondence will be entered into. 
    • 3. Prize

      1. If the winner is located in Australia, the award to the winner is a $5,000 (AUD) Coco Republic Gift Voucher (Prize).
      2. If the winner is located in New Zealand, the award to the winner is a $5,000 (NZD) Coco Republic Gift Voucher (Prize).
      3. If the winner is located in the United States of America, the award to the winner is a $5,000 (USD) Coco Republic Gift Voucher (Prize).
      4. There will only be one (1) prize winner regardless of the Country the winner is located in.
      5. The Prize can only be used in the Country of issue - for example if the winner Is located In the United States of America the voucher can only be used at Coco Republic US
      6. The prize cannot be assigned, transferred, redeemed for cash, or substituted except by the Promoter who may at its sole discretion, subject to the relevant state authorities, substitute any prize with one of comparable value if the advertised prize is or becomes unavailable for any reason. The Promoter will not replace any lost or stolen prizes or take responsibility for any broken products in the delivery of the product or after it has been delivered. It is not the responsibility of the Promoter to insure any products.
      7. All decisions by the Promoter are final and binding. No correspondence will be entered into. 
    • 4. Winner

      1. The Promotion is a game of skill and chance plays no part in determining the winner. All entries will be judged individually on their merits based on the Judging Criteria. The Judging Criteria will be based on creativity and originality. Entries will be judged by the Promoter. The winner will be drawn randomly and notified as per the terms of the Promotion and notified directly on Instagram via Instagram Direct Message. 
      2. The Promoter reserves the right to verify the validity of entries (including an entrant’s identity, age, and place of residence) and to disqualify any eligible entrant where the Promoter believes that the entry or the entry process has been tampered with or where any entry has been submitted not in accordance with the Terms and Conditions.
      3. All decisions by the Promoter are final and binding. No correspondence will be entered into. 
    • 5. General

      1. To the extent of any inconsistency between these Terms and Conditions and any other reference to the Promotion, these Terms and Conditions with prevail. 
      2. The Promoter reserves the right to, at its sole direction and without notice, to amend these Terms and Conditions and disqualify any individual who has breached these Terms and Conditions or otherwise interfered with the proper conduct of the Promotion. 
      3. These Terms and Conditions are governed by the laws of the State of New South Wales.
      4. Except for liability that cannot be excluded by law, the Promoter accepts no liability for any event, circumstances, loss, or expense arising from the Promotion, including but not limited to direct or indirect or consequential loss, or for personal injury suffered or sustained during the course of accepting of using the prize.
      5. The Promoter reserves its rights to recover damages or other compensation from any person who breaches these Terms and Conditions.
      6. While Instagram and Facebook may be used to advertise or promote the Promotion, Entrants acknowledge that the Promotion is in no way sponsored, endorsed, or administered by, or associated with Instagram or Facebook and release Instagram and Facebook from all liability in relation to this Promotion.
    • 6. Privacy

      1. The Promoter collects entrants' personal information to conduct the promotion. If the information requested is not provided, the entrant may not be able to participate in the promotion. All personal information collected will be dealt with in accordance with Australian privacy laws (defined by the Privacy Act 1988 (Cth)) and the Promoter’s Privacy Policy, which can be viewed at https://www.cocorepublic.com.au/privacy-policy. The Promoter will not disclose this information to anyone other than contractors who provide services to the Promoter for the purposes of conducting this promotion unless compelled or permitted by law. The contact details of the winning entry may be passed onto a third party for prize notification and fulfilment.